Concierge / Administration Officer

1 week ago

Villawood, New South Wales, Australia Management and Training Corporation Pty Ltd Full time $50,000 - $70,000 per year

MTC is a global leader in the corrections, detentions training and education sectors operating 23 Job Corps centres, 21 correctional facilities, 5 detention centres, 11 prison and detention medical departments and 2 workforce development sites worldwide.

Our Vision is to be a leader in social impact by transforming lives and strengthening communities and we are proud of the incredible work our +8,500 employees do providing support, giving hope and providing opportunities for a better life.

About the role:

As a Concierge/Administration Officer you will beproviding a range of administrative support services across a range of complex issues to support the Centre and Senior Management Team. You will also be located in the visitor's reception, handling calls and greeting visitors.

Key responsibilities:

  • Support day-to-day operations of MTC administration and work together as a cohesive team
  • Maintain a high level of customer service by providing prompt, accurate and courteous responses to enquiries
  • Communicate effectively with internal and external customers to resolve issues in a timely manner
  • Plan and organise your workflow ensuring that all assigned tasks are completed in a timely and efficient manner
  • Undertake other duties as required of the business or as directed
  • In addition to the above duties, the Administration Officer/Concierge role will be based in the reception area answering calls, attending to and greeting visitors, booking visits inside the centre for visitors and detainees.

Key requirements:

  • Have demonstrated experience in an administration role
  • Have knowledge and experience in the use of Microsoft Office applications, in particular Excel, Word and PowerPoint
  • A can-do attitude - someone who thrives in fast-paced environments
  • Strong attention to detail.
  • Have a strong focus on customer service
  • Adaptable to changing and competing priorities, with an ability to work under pressure and meet deadlines.
  • Have a First Aid Certificate - HLTAID011 Provide First Aid (including CPR) or willingness to obtain

For more information about the role please email or simply click Apply Now and our recruitment team will prioritise your application.

Proudly promoting a culture of Safety, Respect and Dignity, TSS instils the BIONIC (Believe It Or Not I Care) philosophy in all our business dealings. BIONIC means promoting a caring culture for change based upon safety, respect and dignity.

We celebrate diversity in our workplace and therefore welcome applications from all people who believe they have the skills and abilities to truly make a difference for our business.

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