Receptionist and Administration Assistant

4 days ago

Strathfield NSW, Australia KA Aged Care Full time

About Us

KA Aged Care is dedicated to delivering client-centred, high-quality care to older adults living in their own homes. We aim to promote independence, dignity, and well-being by providing personalised services that support each client's unique needs.

We also value a supportive, collaborative work environment where staff are encouraged to learn, grow, and contribute to meaningful outcomes for the community.

All positions require the ability to communicate effectively in both Korean and English, and standard work hours are Monday to Friday, 9:00am–5:00pm.

The Role

We are looking for a friendly, organised, and professional Receptionist to be the first point of contact for our clients, staff, and visitors. This role is essential in creating a positive and welcoming environment in our office while supporting day-to-day administrative operations.

You will handle front-desk duties, assist with client enquiries, and provide essential support to the wider team.

Key Responsibilities

  • Greet clients and visitors in a warm and professional manner
  • Answer and direct incoming phone calls and emails
  • Assist clients with general enquiries, appointment scheduling, and service information
  • Maintain reception area cleanliness and ensure supplies are stocked
  • Perform administrative tasks including filing, scanning, and data entry
  • Support the coordination of staff schedules and internal communication
  • Assist with onboarding documentation for new staff and contractors
  • Provide administrative support to management as required

Requirements

  • Strong communication skills in both Korean and English
  • Previous experience in reception or customer service preferred
  • Professional phone manner and excellent interpersonal skills
  • Good organisational and multitasking abilities
  • Basic computer skills (Email, Word, Excel, Google Workspace)
  • Ability to work independently and within a team
  • Positive, reliable attitude with a commitment to customer service

Job Types: Full-time, Permanent

Pay: $28.00 – $32.00 per hour

Expected hours: 38 per week

Work Location: In person

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