Receptionist/Front Office Administration Assistant

16 hours ago

Mudgee NSW, Australia Mid-Western Regional Council Full time $104,000 per year

RECEPTIONIST/FRONT OFFICE ACCOMODATION SERVICES

Are you a Receptionist/Front Office Assistant looking for your next challenge while balancing lifestyle? Join our Economic Development team in an award-winning local government organization.

With the increase of growth across the Mudgee region, this role will be offered on an ongoing casual basis, working across our new Team Training Facility, Mudgee Riverside Park, and Mudgee Valley Park.

What we are looking for

We are seeking a self-starter, who is motivated, with a happy disposition wanting to provide great customer service. As a team player you will assist the Park Manager in the provision of administration services to the visitors and residents of Council caravan parks and accommodation facilities. To facilitate and directly support the efficient operation of Council accommodation services by performing check-ins, office administration, secretarial and administrative support.

This is an exciting opportunity to work with an ever-changing dynamic team within the Mid-Western Regional Council.

This role is a casual role, based on site in Mudgee. The salary range being offered for this position is $44.61 to $50.23 per hour plus superannuation.

Key Accountabilities

  • Direct guest check in and checkout following correct procedures
  • Ensure high level customer service is maintained at all times
  • Take cash, credit card and debit card payments when necessary and in accordance with Council's policies and procedures
  • Assist guests with all questions and reasonable requests
  • Make and confirm reservations, ensuring all bookings adhere to payment and cancellation policies
  • Advise housekeeping staff when rooms have been vacated and area ready for cleaning as required
  • Maintain stock levels in the kiosk/shop within the reception area
  • Conduct site tours if necessary with prospective guests
  • Answering incoming calls, action incoming correspondence and sort mail
  • Attend to general reception duties including filing and maintaining guest data bases
    Any other duties as assigned by management

About Mudgee:

The Mudgee Region is blessed with outstanding tourist delights, investment opportunities and lifestyle attractions, all just 3.5 hours from Sydney. Add to this breathtaking natural beauty, fine wine, locally grown produce and a real community with heart and soul; it's a perfect lifestyle envied by others. What's more, Mudgee has been named the top NSW tourism town – two years running

What is next -

Applications close on Tuesday 25 November 2025 at 11:59pm . Interviews may be conducted with suitable candidates before the closing date, and the position may close earlier if a suitable candidate is found.

Please note, extra shifts available as housekeeping attendant if interested. This will be further discussed if progressed through to interviews. This role also includes weekends and requires carrying an after-hours phone when on shift.

Further information can be obtained from:

Vera Nolan, Manager Mudgee Valley Park

Kim Stanton, Human Resources Specialist

Working at Mid-Western Regional Council - YouTube

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