Program Business Coordinator

Job description

Agency Department of Corporate and Digital Development Work unit Digital Project Services - Support

Job title Program Business Coordinator Designation Administrative Officer 6

Job type Full time Duration Fixed to 30/06/2026

Salary $96,620 - $107,721 Location Darwin

Position number 41992 RTF Closing 14/10/2025

Contact officer Mandy McCabe on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with

disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss

this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the

OCPE website

Primary objective

Provide high level office administration support, proactive coordination and advice to Programs and Projects managed by the Digital

Project Services (DPS) division in relation to divisional business management process and practices, including project capacity planning

and facilitating resource engagements.

Context statement

Digital Project Services delivers complex, high value, and high-risk ICT programs and multi-year digital transformation initiatives for core

frontline services through an inter-agency collaborative approach. Working closely with the client Agencies, the team comprises of public

sector employees and contractors working together to deliver multiple streams of activity as programs are implemented. The work

environment is dynamic, fast-paced and results driven with high expectations of superior service delivery.

Key duties and responsibilities

1. Work closely and collaboratively with Project Managers and Directors to understand project budgets and delivery timelines.

2. In conjunction with Project Managers and Directors, coordinate project resource planning and sourcing activities for various digital

Projects and Programs - including ascertaining specialist skillsets, forecasting capacity and capability requirements, preparing internal

approvals and facilitating acquisition and onboarding activities.

1. Collaborate in the development and implementation of best practice business support strategies and procedures, specifically

pertaining to a large and complex project work environment, prepare Standard Operating Procedures (SOPs) and user guidance

materials in support of administrative tasks.

1. Undertake a range of general office administration activities including, but not limited to, tier 1 and 2 procurements, office relocations

and facilities management, maintaining resourcing registers and preparation of a range of reports.

1. Develop and maintain effective partnerships across the Division, with inter and intra departmental stakeholders and external industry

vendor stakeholders, to support and enable continual workforce improvement.

1. Actively participate as a full member of the DPS team, contributing innovative ideas and solutions to all aspects of the business.

Selection criteria

Essential

1. Proven high standard of interpersonal, oral and written communication skills with experience in preparing high level documentation,

and ability to positively influence others through the provision of sound advice.

1. Significant experience in managing operational resource acquisition activities in a large, complex work environment, with a sound

understanding of project management principles.

3. Demonstrated organisational skills of a high order, be self-motivated and exercise initiative with ability to remain agile in a fast-

paced project work environment and complete tasks within required timeframes while maintaining attention to detail.

4. Proven skills in the effective use of software packages including MS Office, with ability to quickly acquire skills in Sharepoint

and other software systems.

5. Demonstrate reliability and high standards of professionalism and integrity to deal with sensitive matters with diplomacy, tact

and complete confidentiality.

1. Demonstrated work ethic and attitude which emulates DCDD values of Commitment to Service, Innovation, Ethical Practice,

Accountability, Impartiality, Diversity and Respect.

Desirable

1. Qualifications in a relevant discipline such as human resource or business management, or equivalent experience.

2. Experience or sound understanding of the operating environment for business transformation IT projects in the public sector.

Further information

The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal history will

not exclude an applicant from this position unless it is a relevant criminal history. When choosing to apply for this position, the applicant

should consider the full requirements of the position in aligning their work experience and capabilities to this role. Please refer to the

Capability Leadership Framework and visit our website