ICT Administrator

K-Life is more than just a workplace – it's a community of passionate people dedicated to helping locals live life better. As a not-for-profit, community-owned health and wellbeing organisation, we provide high-quality medical, aged care, home care, and NDIS services so residents of Killarney and surrounding districts can access the care they need close to home.

We also run community programs, Meals on Wheels, gardening and cleaning services, and manage the local swimming pool and fitness initiatives. Everything we do is focused on supporting health, connection, and wellbeing – for every stage of life.

If you're looking for a meaningful ICT role where your work truly makes a difference in the community, we'd love to hear from you.

We're seeking someone who is organised, tech-savvy, and collaborative, with a passion for using ICT to improve service delivery and efficiency. You'll thrive in a role that combines day-to-day support with long-term systems improvement.

Reporting to the Chief Financial Officer, the ICT Administrator will be responsible for providing day-to-day IT support, maintaining ICT systems, and leading documentation and project coordination related to K-Life's Information and Communications Technology infrastructure.

Key Responsibilities

• Act as the first point of contact for IT support, troubleshooting hardware and software issues across the organization.
• Manage user access, permissions, and IT support tickets within established policies.
• Maintain and audit IT asset registers, ensuring hardware and software are current and compliant.
• Support the delivery of ICT projects and assist in the documentation and implementation of new systems and technologies.
• Liaise with vendors to ensure quality and cost-effective ICT solutions.
• Provide IT training and user support to staff, helping to build digital confidence and capability.

To be successful, you'll bring:

• Strong IT troubleshooting skills (hardware, software, networking, and Microsoft 365).
• Experience in ICT documentation and project coordination.
• Excellent communication skills, with the ability to explain technical issues clearly.
• Strong organizational skills and attention to detail.
• A flexible, solutions-focused approach and commitment to teamwork.
• A desire for continuous learning and professional growth.
• Current or willingness to obtain NDIS Worker Screening Clearance.

In addition to a competitive hourly rate + superannuation, the successful candidate will receive a host of additional generous benefits, including:

• Attractive Salary Packaging Benefits including remote area benefits
• Flexible work hours and varied work
• Free counselling and support via Employee Assistance Program (EAP)
• Most importantly, the successful candidate will work to improve the lives of those in our community

How to Apply

If you're ready to bring your ICT expertise to an organisation that values people, purpose, and community, click Apply Now and submit your resume and a brief cover letter outlining your experience and interest in this role.

If you would like more information in regards to this role please call Andrew Millard CFO on