Client Care Coordinator

2 weeks ago

Perth, Western Australia Bowyer Psychology Full time $60,000 - $80,000 per year

About Us

Bowyer Psychology is a well-established multidisciplinary psychology practice located in Mount Pleasant. We specialise in
Clinical Psychology
and
Clinical Neuropsychology
, providing therapy and assessments for children, adolescents, adults, and families.

Our team is compassionate, professional, and committed to delivering the highest standard of client care. As we grow, we're seeking an experienced and proactive
Client Care Coordinator
to support our clinicians, manage events and communications, and ensure seamless day-to-day operations.

Your Role

This is a pivotal position supporting the smooth operation of the clinic. You'll be the central point of contact for coordination, client engagement, and marketing efforts.

Key Responsibilities:

  • Manage and optimise daily clinician schedules across a multidisciplinary team
  • Coordinate therapy groups, seminars, and webinars – including all logistics (marketing, catering, bookings, communication)
  • Triage and manage incoming referrals via phone and online platforms
  • Liaise with internal and external stakeholders to coordinate assessments and appointments
  • Organise supervision timetables for clinicians
  • Manage practice social media scheduling and content, and contribute to digital marketing campaigns
  • Collaborate with website/SEO teams to maintain online visibility and engagement
  • Oversee ordering of clinical and assessment materials
  • Assist with sufficient invoicing when needed
  • Provide exceptional, empathetic service to clients and families

What We're Looking For

You'll thrive in this role if you are a confident and capable coordinator with prior experience in a fast-paced, client-facing admin role—ideally in a healthcare or allied health setting.

Essential Attributes:

  • Minimum 2 years' experience in an administrative, coordination, or client support role
  • Highly organised, with a proven ability to manage competing priorities
  • Strong written and verbal communication skills, with a client-focused approach
  • Proficient with Microsoft Office Suite and Practice Management Software
  • Experience with (or strong understanding of) social media and digital content tools
  • Friendly, flexible, and able to work independently as well as within a team
  • Familiarity with the mental health or allied health sector is highly regarded

Why Join Us?

  • Make a difference
    in a supportive, professional environment that values your input
  • Work closely
    with a respected team of clinicians
  • Enjoy variety
    – no two days are the same
  • Grow your career
    in healthcare operations, marketing, or practice management
  • Free on-site parking
    , beautiful premises, great
    remuneration
    , and a collaborative culture

How to Apply

Ready to bring your experience and heart to a meaningful role?

Please send your
resume
and a
brief cover letter
to

For questions about the role, contact
Emma Youngman
on or email the address above.

  • Client Care Coordinator

    2 weeks ago

    Perth, Western Australia Invocare Full time

    ?? Client Care Coordinator – Pet Aftercare Services Be the heart of a compassionate brand supporting pet families through their journey of loss.Location: Lawnswood, BayswaterEmployment Type: Casual About Us At Lawnswood, part of the InvoCare Group, we honour the unconditional love pets bring to our lives.We provide respectful and professional pet aftercare...

  • Client Care Coordinator

    2 weeks ago

    Perth, Western Australia Invocare Full time

    **Client Care Coordinator - Pet Aftercare Services**Be the heart of a compassionate brand supporting pet families through their journey of loss.**Location**:Lawnswood, Bayswater**Employment Type**:Casual**About Us**At Lawnswood, part of the InvoCare Group, we honour the unconditional love pets bring to our lives. We provide respectful and professional pet...

  • Client Care Coordinator

    6 days ago

    Perth, Western Australia Invocare Full time

    Client Care Coordinator – Pet Aftercare ServicesBe the heart of a compassionate brand supporting pet families through their journey of loss.Location:Lawnswood, BayswaterEmployment Type:CasualAbout UsAt Lawnswood, part of the InvoCare Group, we honour the unconditional love pets bring to our lives. We provide respectful and professional pet aftercare...

  • Client Care Coordinator

    2 weeks ago

    Perth, Western Australia beBeeClient Full time $80,000 - $100,000

    **Job Overview**:","description": "As a Client Advocate, you will ensure that home care services are delivered in line with client needs and goals. You'll provide guidance and advocacy to clients under CHSP or HCP, requiring strong organizational skills and a collaborative approach.","keyResponsibilities": ["Case manage Echo's client care services, including...

  • Client Case Coordinator

    1 week ago

    Perth, Western Australia Aaquila Care Full time

    Our passion is people, both the participants and the people that support them. It is our goal to support our participants needs, aspirations and individual preferences, while ensuring choice and control is maintained within their lives.In this key role of **Client Case Coordinator**, you will work collaboratively with NDIS participants, primary service...

  • Care Coordinator

    6 days ago

    Perth, Western Australia Auslands Care Full time

    **Position Title**:**Care Coordinator - Perth Office****About Auslands Care**:Auslands Care is a registered NDIS service provider dedicated to supporting individuals with disabilities, particularly those with complex needs. We provide high-quality, tailored services to help participants live fulfilling and independent lives. We're excited to offer an...

  • Client Care Coordinator

    1 week ago

    Perth, Western Australia Invocare Full time

    Use your compassionate nature to work with an empathetic team- Work for a market leader with great benefits and a strong workplace cultureJoin a team in unique environment using your customer service and administration skills in pet aftercare, where you will excel providing and delivering empathetic support to our clients to honor their pets.InvoCare is an...

  • Client Care Coordinator

    2 weeks ago

    Perth, Western Australia Invocare Full time

    Join a team in unique environment using your customer service and administration skills in pet aftercare, where you will excel providing and delivering empathetic support to our clients to honour their pets.**Have you considered a career helping people and families through a difficult time in their life?**InvoCare is an industry leader within the funeral...

  • Client Care Coordinator

    1 week ago

    Perth, Western Australia Edenhills Lawnswood Pet Cremation Full time

    **Phone Support and Client Care****Part-Time role - 34 hours per week****Sunday to Thursday roster - equivalent to Full-time wages****Mon to Thur 8:00 - 4:00 pm and Sun 8:00 - 1:00 pm**Our Client Care team is growing and we are currently looking for a dedicated, compassionate animal lover looking to fulfil our clients' needs in pet aftercare support to our...

  • Client Care Coordinator

    1 week ago

    Perth, Western Australia Lawnswood Full time

    **Phone Support and Client Care****Part-Time role - 35 hours per week****Sunday to Thursday roster - Equivalent to Full-time wages****Mon to Thur 8:00 - 4:00 pm and Sun 8:00 - 1:00 pm**Our Client Care team is growing and we are currently looking for a dedicated, compassionate animal lover looking to fulfil our clients' needs in pet aftercare support to our...