Client Care Coordinator

2 days ago

Perth, Western Australia Bowyer Psychology Full time $60,000 - $80,000 per year

About Us

Bowyer Psychology is a well-established multidisciplinary psychology practice located in Mount Pleasant. We specialise in
Clinical Psychology
and
Clinical Neuropsychology
, providing therapy and assessments for children, adolescents, adults, and families.

Our team is compassionate, professional, and committed to delivering the highest standard of client care. As we grow, we're seeking an experienced and proactive
Client Care Coordinator
to support our clinicians, manage events and communications, and ensure seamless day-to-day operations.

Your Role

This is a pivotal position supporting the smooth operation of the clinic. You'll be the central point of contact for coordination, client engagement, and marketing efforts.

Key Responsibilities:

  • Manage and optimise daily clinician schedules across a multidisciplinary team
  • Coordinate therapy groups, seminars, and webinars – including all logistics (marketing, catering, bookings, communication)
  • Triage and manage incoming referrals via phone and online platforms
  • Liaise with internal and external stakeholders to coordinate assessments and appointments
  • Organise supervision timetables for clinicians
  • Manage practice social media scheduling and content, and contribute to digital marketing campaigns
  • Collaborate with website/SEO teams to maintain online visibility and engagement
  • Oversee ordering of clinical and assessment materials
  • Assist with sufficient invoicing when needed
  • Provide exceptional, empathetic service to clients and families

What We're Looking For

You'll thrive in this role if you are a confident and capable coordinator with prior experience in a fast-paced, client-facing admin role—ideally in a healthcare or allied health setting.

Essential Attributes:

  • Minimum 2 years' experience in an administrative, coordination, or client support role
  • Highly organised, with a proven ability to manage competing priorities
  • Strong written and verbal communication skills, with a client-focused approach
  • Proficient with Microsoft Office Suite and Practice Management Software
  • Experience with (or strong understanding of) social media and digital content tools
  • Friendly, flexible, and able to work independently as well as within a team
  • Familiarity with the mental health or allied health sector is highly regarded

Why Join Us?

  • Make a difference
    in a supportive, professional environment that values your input
  • Work closely
    with a respected team of clinicians
  • Enjoy variety
    – no two days are the same
  • Grow your career
    in healthcare operations, marketing, or practice management
  • Free on-site parking
    , beautiful premises, great
    remuneration
    , and a collaborative culture

How to Apply

Ready to bring your experience and heart to a meaningful role?

Please send your
resume
and a
brief cover letter
to

For questions about the role, contact
Emma Youngman
on or email the address above.

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