Salesforce Senior Functional Consultant

3 hours ago

Australia ProQuest Consulting Full time $80,000 - $120,000 per year

At ProQuest Consulting, our people are the heart of everything we do. We foster a tight-knit, diverse culture where our team thrives, grows, and has fun along the way.

As a Salesforce Summit Partner, we specialise in Customer Service, Field Service, and Generative AI solutions—helping mid-market and enterprise organisations transform their operations through smart technology. With a team of 40+ experts from 18 countries, we deliver impactful solutions that enhance customer experience and unlock business potential.

We're proud to be Great Place to Work–certified for two consecutive years, with a 100% staff approval rating. In 2023, we were recognised as one of the Top 2 Best Places to Work for Small Businesses in Australia—a testament to our commitment to excellence, innovation, and employee wellbeing.

We're now looking for a Senior Functional Consultant to lead the delivery of transformative Salesforce solutions and help our clients achieve meaningful outcomes—especially as we deepen our expertise in Agentforce and AI-driven service experiences.

What makes you a fit?

You're a:

  • Salesforce trailblazer with 3+ years of experience designing and delivering robust, scalable solutions

  • Analytical thinker who loves untangling business challenges

  • Relationship builder who thrives on collaboration and clear communication

  • Adaptable professional who embraces complexity and continuous growth

  • Trusted advisor who brings confidence, clarity, and creativity to clients

Must-haves:

  • 3+ Salesforce certifications (Sales and Service Cloud Consultant are essential)

  • Strong background in business analysis and facilitating client workshops

  • Proven ability to identify and propose multiple tailored solutions

  • Deep understanding of Salesforce architecture, data models, and implementation best practices

  • Excellent communication skills for bridging technical and non-technical stakeholders

Bonus points if you:

  • Have experience with Salesforce Marketing Cloud

  • Are familiar with Agentforce and passionate about its potential to revolutionise customer service

  • Have worked in Agile teams (especially with Scrum)

  • Use data to drive insights and value-added recommendations

Who we are:

  • A Salesforce Summit Partner with 13+ years of award-winning delivery

  • Recipients of Salesforce Global Partner Innovation Awards (2012 & 2021)

  • Experts in designing bespoke multi-cloud solutions across industries

  • Creators of PQScrum, our proven Agile delivery framework

  • Champions of culture, collaboration, and career development

What's in it for you?

  • Competitive salary

  • Flexibility: Hybrid work and true work-life balance

  • Tech you'll love: MacBook Pro, 27" monitors, and a premium toolset

  • Learning & growth: Paid certifications, training, and conference attendance

  • Team perks: Compensated after-hours work, regular team-building events, and a supportive workplace culture

Ready to start your journey?

If you're passionate about designing and delivering high-impact Salesforce solutions that make a real difference, we'd love to hear from you—apply now

Find out more:
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