Lead Salesforce Functional Consultant

About Chamonix:

Welcome to Chamonix IT Solutions, where innovation meets passion. We're an end-to-end technical services provider committed to helping businesses excel in the digital era. Established in 2010 and recently acquired by Synechron, a global consulting firm delivering industry-leading digital solutions, we're poised for significant growth Our local, dedicated team of 150 professionals specialises in guiding our clients through transformative journeys—from groundbreaking digital transformations to comprehensive technical delivery and ongoing managed support. Our dynamic team is the cornerstone of our success, driven by a culture of collaboration, continuous learning, and a relentless pursuit of excellence. At Chamonix, we are not merely keeping pace with the market; we are leading it, delivering exceptional outcomes that empower our clients to stay ahead of the curve. Join us and be part of a journey where the future is shaped daily.

The role:

We're launching a brand-new Salesforce practice — and we're looking for a Lead Salesforce Functional Consultant to help us bring it to life based in Melbourne. This isn't just another consulting role; it's a rare chance to be a foundational member who helps define, grow, and inspire the way we deliver Salesforce solutions for our clients. In this role, you'll be at the centre of digital transformation — translating complex business needs into scalable solutions, guiding clients through their Salesforce journey, and setting the standard for our practice.

What you'll do:

• Own the full delivery lifecycle from planning, design, and development through to testing, training, deployment, and handover.

• Lead workshops, discovery sessions, and user interviews that uncover real business needs.

• Conduct business analysis, develop technical designs, estimate delivery, and document processes and solutions.

• Oversee project planning, sprint management, and backlog prioritisation.

• Partner with technical teams on solution planning and deployment, while building trusted relationships with stakeholders at all levels.

• Guide junior consultants and share knowledge to build team capability.

• Maintain documentation, training resources, and release communications, and support post-deployment activities.

• Analyse current-state ("as-is") and define future-state ("to-be") processes, identifying opportunities for optimisation and automation within Salesforce.

• Shape presales success – work with sales and technical teams to craft compelling Salesforce solutions, lead scope definition, and deliver engaging demos.

What You'll Bring:

• Proven experience as a Senior Salesforce Functional Consultant, delivering large-scale solutions.

• At least two full lifecycle implementations as the solution lead.

• Strong presales experience, with the ability to influence and shape customer solutions.

• Deep expertise in core Salesforce functionality: Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud

• Experience in one or more of the below Salesforce Clouds beneficial: Energy & Utilities Cloud, Financial Services Cloud, Field Service Cloud, Data Cloud, OmniStudio

• Expertise in declarative configuration (Flows, validation rules, etc.) and Salesforce automation.

• A strong grasp of the Salesforce data model, security, workflows, and Lightning.

• Experience with multi-cloud or Centre of Excellence (CoE) environments.

• Salesforce certifications across relevant clouds (or commitment to upskill as required).

What makes us a great place to work?

At Chamonix, we value our culture and believe it is essential to our continued success. We bring together top best technical experts, driving innovation and collaboration at every level. We are proud to foster a supportive, driven, flexible, and inclusive environment that empowers our people to grow, learn, and achieve their personal and professional goals. Recognised as a Great Place to Work 2025/26, and as the #17 Best Workplace in Technology by Great Place To Work Australia 2025 We are dedicated to investing in our employees and offer a range of holistic perks and benefits to support individual needs, including:

• Competitive salary package

• Hybrid working model and flexible hours (client dependent)

• Extensive professional development opportunities, including annual professional training allowance, Lunch and Learns, paid training and exam leave

• Annual technology allowance

• Mentoring and career progression opportunities

• Discounted health insurance, anniversary gifts, corporate discounts on various products and services

• Employee Recognition Program and Quarterly/Annual Awards celebrating outstanding contributions

• Employee Assistance Program

• An active social club, Friday drinks and various social events scattered throughout the year

Next steps…

We appreciate the time you have taken to apply for a role with us. Chamonix is an equal opportunity employer and welcomes applications from individuals of all backgrounds. Our hiring decisions are based on your experience, skills, enthusiasm, and your future potential in the role. If you feel that you meet some, but not all the requirements above, we still encourage you to apply. If you are invited to an interview, please advise us if you require any reasonable adjustments during the interview process, and what pronouns you use.

Chamonix is committed to creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally diverse background, and people of all ages.

Please note that we receive a large number of applications and only shortlisted candidates will be contacted