Workforce Solutions support

Are you a recent graduate or early-career professional with a knack for data, a passion for helping people, and an interest in technology? Join Health-e Workforce Solutions (HeWS) and start your career in a dynamic, purpose-driven environment where healthcare, consulting, and technology intersect.

About Us

Health-e Workforce Solutions (HeWS) is a fast-growing Australian company that provides innovative workforce management software and consultancy to healthcare organisations. Our tools and insights help hospitals across Australia and New Zealand plan smarter, manage more effectively, and ultimately improve patient care. With local roots and international ambitions, we're expanding our team to meet growing demand for our solutions.

About the Role

This role is ideal for a graduate or early-career professional looking to take their first steps into the world of consulting and data analysis. You'll get the chance to work across multiple projects, helping our clients make the most of the software and better understand the impact of data driven decisions, whether that financial, commercial or operational.

You'll receive continuing support and training as you develop your skills within each area, particularly business modelling, software implementation, and client relationship management.

Location: Ballarat CBD, Victoria

Employment Type: On-site, flexible hours (24–38) hours per week

Salary: Up to $54K per year + Super.

What You'll Do

• Data Interpretation & Modelling – Interpret and work with workforce, payroll, HR, and financial data to support client decision-making and business case development.
• Software Implementation & Training – Assist in rolling out our software, supporting configuration, data validation, and client onboarding.
• Client Support & Engagement – Respond to client queries, build relationships, and help resolve issues with empathy and problem-solving.
• Business Consulting – Help clients explore the financial and operational impact of different workforce models and scenarios.
• Documentation & Communication – Create user guides, training materials, and clear explanations of complex ideas.
• Internal Collaboration – Work with developers, consultants, and analysts to deliver seamless and effective client solutions.

What We're Looking For

• Strong analytical skills and the ability to interpret workforce, financial, or operational data.
• Collaborates effectively with cross-functional teams.
• Excellent written and verbal communication skills with a collaborative and professional approach.
• Proficiency in Microsoft Excel and a general aptitude for learning new technology.
• A proactive, customer-focused attitude with a willingness to learn and grow.
• A qualification in Economics, Commerce, Human Resources, Applied Mathematics, Engineering, or a related field is advantageous but not essential.
• A genuine interest or background experience with healthcare, consulting, or software is a big advantage.

What You'll Gain

Comprehensive Training – You'll receive hands-on mentoring and internal development to build both technical and consulting skills.

Career Progression – Opportunities to grow into more senior roles in consulting, analytics, or product management.

Real Impact – Be part of projects that directly improve the efficiency of hospitals and the wellbeing of healthcare staff.

Flexibility & Work-Life Balance– Choose from 24 to 38 hours per week, based in our Ballarat CBD office.

Travel & Variety – Opportunities to work with clients across Australia and New Zealand.

Apply Now

If you're analytical, people-focused, and excited to start your career in a meaningful and growing sector, we'd love to hear from you. Apply today and be part of a mission-driven team that's shaping the future of healthcare workforce planning.