Consultant – Workforce Planner

Consultant – Workforce Planner

Health-e Workforce Solutions (HeWS)

Permanent | Full-time or part-time (24–38 hours/week)

Ballarat CBD (Victoria)

Salary: Up to $104K per year plus super (pro-rata for part-time)

Use your healthcare experience to drive smarter workforce decisions

Have you worked in a hospital, health service, or government health agency—where workforce shortages, budget pressures, and planning challenges are part of daily life? Join Health e Workforce Solutions and help hospitals plan and manage their workforce with greater precision using HeWS software.

About Health e Workforce Solutions

We work with health services across Australia to improve how they manage their workforce. Our software and consultancy services help leaders:

• Build staffing profiles
• Align rosters and budgets
• Model service changes
• Identify workforce risks and opportunities

The Role

You'll partner with health services to deliver workforce profiling, modelling, budgeting, and strategic insights—and become a product subject-matter expert who supports users, tests features, and builds guides. One week you might help a Director of Nursing understand the cost of opening a new ward; the next, you'll help a CFO balance FTEs with budget or support a project team to implement safe staffing ratios.

Key Responsibilities

• Budget builds and cost analysis: Analyse and forecast staffing expenditure across departments and programs; align FTE, NHPPD, and budget frameworks.
• Workforce profiling and scenario modelling: Act as a workforce profiler; build staffing models based on activity, service levels, and budget constraints; run what if scenarios.
• Education and training: Run education sessions, workshops, and super user training; create and deliver onboarding materials.
• Client support: Provide frontline user support and coaching; triage and resolve queries; champion best practice use of the platform.
• Software implementation: Support configuration, data checks, and rollouts; collaborate with client project teams.
• Reporting and dashboards: Produce clear, executive-ready reports and visualisations for managers and boards.
• Product enablement and quality: Learn the software in depth; plan and execute UAT/test scripts; document processes; develop how to guides, playbooks, and knowledge base articles; capture user feedback to inform product improvements.
• New project support: Contribute to scoping, set up, and delivery of new implementations and pilots.

Qualifications and Experience

• Background in health, finance, business, operations, or HR within a hospital or health service environment.
• Strong Excel and data interpretation skills; technically advanced and comfortable learning new software (full proficiency not required from day one).
• Qualifications in Health Care, Business, Finance, or HR (degree/certifications) are advantageous but not essential.
• Nice to have: Understanding of FTE, NHPPD, staffing ratios, and nursing/hospital services.

Soft Skills

• Professional verbal and written communication; able to explain complex concepts simply.
• Solid mathematics/numeracy and analytical thinking.
• Stakeholder engagement and facilitation with NUMs, planners, finance, and executives.
• Detail orientation in documentation, testing, and process design.
• Curiosity and a growth mindset—eager to master the product and improve the user experience.

Why Join HeWS?

• Make an impact: Your work directly supports safer, more sustainable staffing in healthcare.
• Work in health, differently: Apply your experience across multiple services, not just one.
• Flexibility: Options for 24–38 hours per week; ideal for clinicians or planners seeking balance.
• Small expert team: Mission led, collaborative environment with meaningful autonomy.

How to Apply

If you've worked in health and know that better workforce planning can make or break a service, we'd love to hear from you. Apply now and help build the future of healthcare workforce strategy.