Event Control Attendant

7 days ago

Perth, Western Australia VenuesLive Full time $60,000 - $80,000 per year
Event Control Attendant

Join Our Event Control Room Team at Optus Stadium

Optus Stadium, one of Australia's premier entertainment destinations, is globally recognised as the International Venue of the Year (Stadium Business Awards 2022) and the World's Most Beautiful Stadium (Prix Versailles Our commitment to a 'fans first' approach ensures we create memorable experiences for every guest who visits. For the fifth year in a row, we are proud to be awarded the 2024 Best Stadium in Australia Award by the Austadium Awards.

At the heart of this success is our high-performing, passionate team. Dedicated to innovation, inclusivity, and quality, we take pride in being an equal opportunity employer and operating in a vibrant, collaborative environment.

We are now seeking Event Control Room (ECR) Operators to join our Operations team. This is a unique opportunity for individuals with strong digital skills and experience in call centres, operations, or control centre environments who are ready to contribute to the safe and seamless delivery of events at a world-class stadium.

About the Role:

As an ECR Operator, you will:

  • Monitor and manage live events across the stadium via communication and digital systems.
  • Receive, log, and track incidents, requests, and operational tasks efficiently.
  • Coordinate with multiple teams to ensure timely resolution of issues.
  • Support the future implementation of an Incident Management System, enhancing the logging, tracking, and closing of all operational tasks online.
  • Maintain accurate records and provide updates during events to ensure smooth operations.

We're Looking For Someone Who:

  • Has experience in call centres, control rooms, or operational environments where taking calls and logging actions is routine.
  • Is digitally savvy, with the ability to learn new systems quickly.
  • Demonstrates strong attention to detail, organisational skills, and the ability to prioritise under pressure.
  • Can communicate effectively with diverse teams in a high-paced, event-driven environment.
  • Has a proactive, solutions-focused mindset and thrives in collaborative teams.

Why Join Optus Stadium?

  • Be part of an award-winning venue recognised globally for excellence.
  • Work in a dynamic, inclusive, and supportive team environment.
  • Opportunity to grow your career with ongoing professional development, particularly in operational technology and incident management systems.

If you're ready to take your career to the next level and be part of Australia's leading entertainment venue, we want to hear from you

and help us continue to deliver world-class experiences at Optus Stadium

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