General Insurance Broker

2 weeks ago

Hervey Bay Fraser Coast, Australia ARMA Southern QLD Pty Ltd Full time $70,000 - $120,000 per year

Insurance Broker: Build Relationships, Not Just Policies

Location: Gympie QLD

Work Type: Full-time office based

At ARMA Insurance, we're not just about policies, we're about people. As part of the Community Broker Network, we've built a reputation as one of Australia's leading regional and rural brokerages by focusing on what matters most: trust, relationships, and community.

Our clients know us for going the extra mile, because when you live and work in the same community, you're not just their broker, you're their partner.

Discover more about us here:

Why You'll Love This Role

As an Insurance Broker with ARMA, you'll do more than manage a portfolio, you'll become a trusted voice for your clients, helping them navigate an often confusing industry with confidence and clarity.

This is your chance to:

Build long-term client relationships that matter

Use your expertise to create tailored solutions, not one-size-fits-all policies

Be part of a supportive team that values growth and collaboration

Make a real difference in the lives of people in your community

Your Day-to-Day

No two days will look the same, but you'll find yourself:

· Sitting down with clients to understand their needs and tailoring advice to suit them

· Negotiating with insurers to get the best outcomes (and making it look easy)

· Guiding clients through renewals and making sure deadlines are met smoothly

· Standing beside clients when they need you most, supporting them through claims

· Spotting new opportunities to add value, grow your portfolio, and drive success

· Claims Support: Act in the client's best interest during claims, ensuring timely and fair outcomes.

· Business Development: Identify opportunities, cross-market services, and contribute to portfolio growth.

What You'll Bring

You're a people-first professional with the skills to back it up:

· Strong knowledge of insurance products, underwriting, and claims

· Excellent communication you know how to explain the complex in simple terms

· A knack for building trust and long-term relationships

· Organised, detail-oriented, and proactive in getting things done

· Extra credit if you've worked in rural/regional markets or know your way around INSIGHT systems.

· Tier 1 – General Insurance Broking

· Tier 1 General Insurance Broking qualification must be held prior to commencement of employment

· 5 years of insurance experience including Commercial Insurance Broking

· A minimum of 3-4 years of commercial insurance broking experience is required

· Understanding of relevant laws and legislation

· A "can do" positive attitude

Why Join ARMA?

We're big enough to make an impact, but small enough to know your name and value your contribution. At ARMA, you'll:

  • Work in a culture that puts people before policies
  • Have genuine opportunities to grow your career and skills
  • Be part of a brokerage with strong community ties and values
  • Feel supported by a collaborative team who've got your back
  • 5 weeks annual leave
  • New business commission incentive
  • Bonus incentives
  • Your birthday off
  • Opportunity to grow

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