Insurance Services

5 days ago

Gold Coast City, Australia PICA Group Full time

Insurance Services - Insurance Consultant

Southport QLD 4215, Australia

Posted Thursday 9 October 2025 at 2:00 pm

Renewals, claims, and valuations support.

- Make strata insurance simple and seamless for clients.
- Collaborate, learn, and support a high-performing team
- Build trusted relationships with Strata Managers, committees, and brokers

The impact you’ll have:

Our Insurance Consultants are the link between people, process, and protection. You’ll ensure every property we manage has the right cover in place and every claim is handled with care. By coordinating renewals, valuations, and claims, you’ll help our clients make informed decisions and safeguard their communities.

What you’ll do:

- Coordinate insurance renewals, valuations, and claims with brokers, Strata Managers, and committees.
- Communicate clearly and empathetically with clients about coverage, documents, and next steps.
- Maintain accurate and compliant insurance records and documentation across multiple systems.
- Collaborate with internal teams to resolve issues and improve processes.
- Foster a culture of learning, teamwork, and continuous improvement within the insurance team.

What you’ll bring

- Ideally a minimum of 2 years’ experience in insurance, strata, or related field.
- Strong administrative accuracy and time management skills.
- Confident written and verbal communicator with a customer-first mindset.
- Ability to balance professionalism with empathy, even under pressure.
- Certificate of Registration (COR) preferred, or willing to obtain.
- Familiarity with CRM/insurance systems preferred.

What’s in it for you:

- Growth : Learn from experienced specialists with opportunities to progress across strata and the insurance team.
- Flexibility : Balance work and life with 50/50 hybrid options.
- Challenge : Work across varied insurance cases that build knowledge and confidence.
- Belonging : Join a close-knit collaborative team that celebrates successes.
- Giving Back : Contribute to a company that helps protect communities and supports local causes through PICA’s community partnerships and giving back programs.
- PICA Perks : Discounts and wellbeing programs that support life inside and outside of work.

Who is PICA Group?

We’re Australia’s leading strata and property services provider, with a trusted network of specialists in strata and facilities management, property development, debt recovery and legal services. For more than 70 years, we’ve enhanced community living by caring for one of our customers’ most valuable assets, their home.

Everything we do is guided by our values: Say is Straight | Collaborate | Simplicity | Focus on Solutions | Delight the Customer| Get Things Done

#J-18808-Ljbffr

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