Collections Manager

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us

• Join a Large, Iconic Australian Brand Based in Docklands

• Make a Real Impact on Team Culture

• Drive strategy, innovation, and continuous improvement

• Enjoy hybrid working and a supportive, flexible culture

The Role

We're seeking a dynamic and results-driven Collections Manager to lead two Team Leaders and a broader team of nine. You'll oversee end-to-end collections for non-supermarket customers, manage the bad debt provision, and ensure compliance with the Group Credit Policy.

Reporting to the Group Manager of Credit, you'll be supported in delivering strategic outcomes, with a key focus in driving team engagement and fostering a collaborative, high-performance culture.

This role offers flexible working arrangements—two days onsite in Docklands (Wednesday and Thursday) and three days from home—giving you the best of both worlds.

Responsibilities

• Lead, coach, and develop the Non-Grocery Collections Team to drive performance and engagement

• Ensure collection targets are met in line with the Group Credit Policy

• Build strong relationships with Sales, Customers, and the broader Credit function

• Develop and implement effective collection strategies

• Identify and lead continuous improvement initiatives across processes and systems

About you

• Tertiary qualification in Business, Accounting, or a related field (preferred)

• Proven experience leading high-performing Collections or Credit teams

• Demonstrated experience in project or process improvement

• Strong understanding of credit controls and experience working with auditors

• Excellent communication skills with the ability to manage challenging conversations and stakeholders

Bega Group Story

Bega Group is home to many trusted and iconic food and beverage brands. Whether it's VEGEMITE on toast, a Dare  on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day.

Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At the Bega Group, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company through creating Great Food for a Better Future
 

Life at Bega Group

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we're committed to fostering a supportive and agile work environment for our team.

• Join a dedicated, forward-thinking and innovative culture

• Grow with us, through opportunities for career development and progression

• Contribute by giving back to your community through charities we partner with

• Access to mental and physical health programs through our wellbeing portal and programs

• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Applications

At Bega Group, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities, and identities to apply to work at the Bega Group.

We will accept applications from all people with the right to live and work in Australia.