Business Analyst/Iteration Manager

You're only human.

It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

The Role

We're looking for a Digital Iteration Manager / Business analyst to play a hybrid role within one of our growing Medibank teams.

Within this role it will be your responsibility to lead an agile delivery team in a fast-paced environment and drive business value through effective iteration planning, stakeholder engagement, and continuous improvement. This hybrid role will require a strong analytical mindset to also support agile scrum teams implement new digital features/enhancements by translating business needs into actionable user stories.

The Responsibilities:

• Responsible for end-to-end planning and the delivery and outcomes of squad/s and be the focal point of contact to the business and leadership teams.
• Facilitate Scrum Cadences such as Daily Stand-ups, Sprint planning, Review & Showcases
• Manage sprint scope, velocity, and delivery timelines.
• Remove impediments and drive the team to focus on sprint objectives to deliver required outcomes.
• Provides Agile specific reporting, e.g. Iteration Burn-down and Release Burn-up charts and Feature progress.
• Coach squads on Agile ways of working, fostering continuous improvement to grow agile maturity, resilience and high performance
• Supports the Product Manager and Squad Lead to determine timeline of delivery and alignment to hub's quarterly plans.
• Collect and utilise data and metrics to lead decision making and process improvement.
• Conduct impact analysis and support solution design discussions.
• Risk, issue and dependency identification, analysis and actions
• Scope change impact analysis and change request definition
• Facilitates discussion and traceability of the requirements through design, build, testing & deployment.
• Ensure alignment between business goals and technical solutions.

About You

• Highly experienced working as IM / Scrum master and Business Analyst in an Agile environment.
• Knowledge and/or experience facilitating ceremonies, leading without authority.
• Familiarity working with continuous delivery.
• Experience understanding and documenting complex business problems.
• Experience documenting requirements – business, functional, nonfunctional, user stories.
• Experience in mapping processes and user journey flows
• Experience working in a cross-functional, collaborative team environment, with key stakeholders, technical and business SMEs.
• Demonstrated experience in providing thought leadership and collaborative input in the team process improvement space.
• Expertise & Understanding in software development, online design and usability principles.
• Experience working across large programs of work containing multiple projects.
• Ideally an Iteration Manager certification (or equivalent) to support agile best practice or experience in managing delivery squads / scrum teams.
• Excellent communication (verbal and written), stakeholder management, negotiation and facilitation skills.
• Excellent knowledge of other relevant SDLC methodologies
• A background in highly regulated industries such as financial services / health insurance would be advantageous.

Imagine working with us

We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that's why we're reinventing work.

Imagine a workplace where work didn't feel like work. A workplace where you could shape when and where you work to have more impact. Where flexible working isn't a buzzword, it's a reality.

Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants.

For any adjustments or alternative formats during the recruitment process, please contact us at To learn about our commitments and employee experiences, go to