
Product Manager
5 days ago
The Role
David Jones exists to inspire like no other, and as we continue to deliver on our ambitious transformation agenda in line with our Vision 2025+ strategy, we are committed to creating inspired careers so our people can Thrive.
As the Digital Product Manager – Mobile App, you will play a crucial role in advancing our digital strategy by leading the development of the David Jones mobile app as a flagship digital product that improves customer experience and drives business growth. Working closely with the Head of Product, Ecommerce Trade and Operations Teams, and key business stakeholders, you will create app product roadmaps and release plans that align with the David Jones vision. By collaborating with internal and external delivery partners, you will ensure initiatives are executed to maximise value for customers, team members, and partners. Additionally, you will champion the mobile app, managing its lifecycle to ensure continuous adoption, improvement, and long-term success.
What your day looks like
- Engage with customers and users to understand their needs through app journeys, usability feedback, and app store reviews, and share these insights with the organisation and delivery team.
- Participate in side-by-side listening sessions with team members to understand how customers and team members interact with the app in-store and online, informing mobile-specific features and user stories.
- Take part in customer research, including usability testing, feature pilots, and adoption studies, and share insights to help the delivery team understand the purpose behind app features.
- Translate research findings into well-rounded features, epics, user stories, and acceptance criteria to ensure the mobile app embodies the voice of the customer and user.
- Collaborate across relevant departments and key stakeholders to ensure alignment of the app roadmap and product vision with the David Jones strategy and fiscal year objectives.
- Conduct ongoing research to stay ahead of mobile commerce innovations, app adoption trends, regulatory changes, and competitor app developments, integrating these factors into the mobile app roadmap and lifecycle.
What you'll need to Thrive
- Demonstrated ability to develop and communicate product vision, goals, and roadmaps, with direct ownership of a customer-facing mobile app or equivalent digital product.
- Proficient in Agile principles, with a deep understanding of your role within a Scrum team.
- Proven expertise in customer journey mapping and user story development for mobile, effectively grooming backlogs across journeys such as onboarding, browsing, purchase, loyalty, and service booking.
- Skilled in facilitating workshops and showcases with stakeholders, guiding them through the mobile app journey and incorporating their specialised insights into app considerations.
- Experienced in identifying, validating, and prioritising mobile app opportunities such as optimising conversion, integrating omnichannel features (e.g. click & collect, in-store booking), and enabling loyalty partnerships.
- Capable of championing and supporting agile teams, removing blockers and establishing best app delivery practices at scale.
- Experienced in developing estimation practices within a team, enabling data-driven decisions for app backlogs and release cycles.
- Strong stakeholder management skills, adept at partnering with marketing, loyalty, and retail operations teams to drive app adoption, engagement, and clear communication on outcomes.
- Experienced in operational risk management, including control advisory, compliance, risk profiling, and change management, with specific knowledge of app compliance (payments, data privacy), security, and app store release governance.
- Strong analytical skills with the ability to interpret insights from app analytics, customer behaviour, and digital performance metrics.
Why work for us?
- Unique opportunity to be part of a highly engaged, successful team, focused on the transformation of an iconic Australian brand
- A competitive remuneration package
- Hybrid working arrangements in office and from home that provide appropriate work/life balance
- Generous employee discounts across David Jones and access to partner benefits
- An additional day of leave for your birthday along with time to support charitable work
- Opportunities to support community partnerships across our Corporate Social Responsibility program
- Be a member of a company committed to sustainable practices, driving change in the retail landscape
- Ongoing training and development to pursue individual ambitions and career goals
About Us
Since 1838, David Jones' limitless quest for innovation and progress established the brand as Australia's original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones' creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.
Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.
David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
-
Product Manager
2 days ago
Docklands, Victoria, Australia IDP Education Ltd Full time $120,000 - $180,000 per yearCompany description: IDP is a trusted leader in international education services that helps people study abroad and achieve their goals. As a key voice in the industry, IDP partners with educational institutions worldwide to connect them with the right students.IDP also proudly co-owns IELTS, the world's leading English language proficiency test.Established...
-
Product Manager
3 days ago
Docklands, Victoria, Australia idpeducati Full time $150,000 - $200,000 per yearAbout IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.Our team is comprised of over 7,000 people of various...
-
Principal Product Manager
7 days ago
Docklands, Victoria, Australia Bixie Full time $120,000 - $180,000 per yearCompany DescriptionBixie, a P8IO company, transforms fragmented operations into a self-driving enterprise with its agentic AI. Bixie's autonomous digital teammate unifies hundreds of systems, understands context in real time, and creates end-to-end workflows from a single conversational prompt. Backed by enterprise-grade security, Bixie learns your patterns,...
-
Digital Strategy Product Manager
2 weeks ago
Docklands, Victoria, Australia EnergyAustralia Services Pty Ltd Full time $120,000 - $180,000 per yearAbout Us Globally, energy markets are in transition to a net zero future and the entities within these markets are transforming their underlying business models to ensure that they stay relevant, sustainable and profitable. As one of Australia's largest energy providers, we are proud of our purpose to lead and accelerate the clean energy transformation for...
-
Product Owner
2 weeks ago
Docklands, Victoria, Australia Transurban Full time $120,000 - $180,000 per yearWorking at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions, building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges that are slowing cities down.About the roleWe're seeking a Product Owner - Rewards to support...
-
Product Owner
2 weeks ago
Docklands, Victoria, Australia Transurban Full time $80,000 - $120,000 per yearWorking at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions, building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges that are slowing cities down. About the role We're seeking a Product Owner – Rewards to...
-
Head of Product HRS
2 weeks ago
Docklands, Victoria, Australia Equifax Full time $120,000 - $180,000 per yearEquifax is a global data and analytics leader, committed to helping businesses and individuals make informed decisions. Our HR Services division provides solutions that organisations rely on every day to make critical hiring and compliance decisions.Our two flagship platforms, fit2work (pre-employment background screening) and eCredential (healthcare...
-
Product Development Specialist
2 days ago
Docklands, Victoria, Australia Wesfarmers Health Full time $80,000 - $120,000 per yearJob description:At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.Our portfolio includes well-known names like Priceline and Priceline Pharmacy, as well as our medi-aesthetics brands, Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we're proud...
-
Senior Product Specialist
2 weeks ago
Docklands, Victoria, Australia Medibank Private Limited Full time $80,000 - $120,000 per yearYou're only human. It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. We're looking for...
-
Senior Product Designer
1 week ago
Docklands, Victoria, Australia Medibank Private Limited Full time $90,000 - $120,000 per yearAt ahm, we think work should work with you. Because let's face it, life's too short for a job you dread. Work means different things to different people. We're all about making real, meaningful change. Our mission? Simple. To improve the health and wellbeing of Australians, starting with our team. We're constantly shaking things up to make work...