Customer Service Representative

2 weeks ago

Melbourne, Victoria, Australia Maven Consulting Group Full time $40,000 - $80,000 per year

If you have customer-focused mindset, possess exceptional communication skills, and have a passion for delivering outstanding service to the customer, then this could be opportunity for you

Responsibilities:

  • Provide friendly and efficient customer support to clients via phone, email, chat
  • Maintain accurate and organized records of client interactions
  • Address and resolve client issue
  • Follow up with the clients
  • Arrange and manage appointments of the clients
  • Collect feedback from clients regarding their experiences

Qualifications and skills required:

  • Excellent phone etiquette and verbal, written, and interpersonal skills
  • Bachelors Graduate
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

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