Product Manager

Title: Product Manager

Location:

Victoria, AU, AU

Global Business Unit: TEC

Job Function: Client Management

Requisition Number: 192435

Description
Drive Growth. Be the Difference.
At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights. As the trusted partner for companies looking to expand their reach in Asia and beyond, we are dedicated to driving growth across our Business Units: Consumer Goods, Healthcare, Performance Materials, and Technology.

Bio-Strategy (part of DKSH Group) is a dynamic organisation that prides itself on delivering excellence to the scientific community throughout Australasia. We are a team of highly qualified professionals who share a passion for bringing sciences to life in pharmaceutical and biotech companies, as well as industrial, educational, and governmental organisations. In partnership with global leading suppliers, we provide quality technology solutions including instrumentation, equipment, consumables and reagents for research, biotechnology, clinical diagnostics, education, and industrial applications.

About The Role
The Product Manager is responsible for driving the commercial success of a portfolio of advanced scientific instruments. This role focuses on market strategy, customer engagement, and cross-functional collaboration to ensure the products meet the evolving needs of researchers, clinicians, and commercial users. The ideal candidate will bring a strong blend of scientific expertise, commercial insight, and stakeholder management skills.

Building and maintaining client relationships is pivotal to the success of the portfolio and wider team. As the Product Manager, you will oversee all aspects of designated client relationships, including communicating local market dynamics, competitor updates, identifying growth opportunities and training needs, and ensuring seamless information flow between internal stakeholders and the client. You will also determine the strategic direction of the portfolio in the ANZ market and communicate this with clients, sales and marketing teams.

Key Responsibilities

• Review business and marketing/sales plans to achieve annual sales targets, overall business objectives and profitability
• Gather information on market conditions, competitor activities and customer need
• Prepare monthly sales forecasts and product demand forecasts
• Drive learnings and development of sales team in area of product sales to achieve team/function/sales goals
• Manage product launches, including product launch plans with parts creations, price positioning, sales and service training
• Complete and submit tenders by liaising with clients and internal stakeholders to understand customer preferences and price positioning
• Lead market research and analysis to assess customer attitudes to the current product range, and new product introductions
• Develop strategic client relationships for effective business planning and business growth
• Assess portfolio gaps and recommend new target clients

Qualifications And Skills

• Undergraduate degree in genomics, molecular and/or cell biology
• Proven sales or applications experience within a high-performance culture
• Prior experience and success in a Product Management position
• Experience working within spatial biology, genomics, molecular or cell biology (with good working industry knowledge) in either research or a commercial role
• Strong client management and communication skills
• Financial understanding and pricing/margin calculations
• Proficiencies in Excel, Word and PowerPoint

DKSH is proud to be an inclusive workplace that values diversity. We encourage applications from individuals of all backgrounds, experiences, and identities.

If you are excited about this challenging opportunity and eager to contribute to the growth and success of DKSH, please submit your application and your CV.

Please note: To be considered for this position, you must have the legal right to work in Australia

Requisition Number: 192435

Job Function: Client Management