Medical Receptionist

14 hours ago

Adelaide, South Australia Drake International - Australia Full time $60,000 - $80,000 per year

We're seeking a professional and highly organised Medical Receptionist to join a leading specialist healthcare practice. This role is ideal for someone who enjoys providing exceptional patient service, supporting a busy team of doctors, and ensuring the smooth day-to-day running of medical operations.

About the Role

As the first point of contact for patients, you'll play a key role in delivering outstanding service and administrative support. You will manage patient bookings, billing, and correspondence while maintaining a welcoming and professional environment.

Key Responsibilities

  • Provide high-quality administrative and reception support to medical practitioners and patients
  • Manage patient appointments, referrals, and billing (including Medicare and health fund claims)
  • Handle patient enquiries with professionalism and empathy
  • Process payments, invoices, and daily banking
  • Maintain accurate and confidential patient records
  • Liaise with internal and external stakeholders to support efficient clinic operations

About You

  • Previous experience working in medical rooms or specialist practices - ideally within Ophthalmology or a similar healthcare setting
  • Strong communication and customer service skills
  • Proficient with Microsoft Office (Word, Outlook, Excel) and patient management systems
  • Knowledge of Medicare and private health fund billing procedures
  • Exceptional attention to detail and ability to work under pressure
  • Reliable, well-presented, and a strong team player

Requirements

  • Current National Police Check and Working With Children Check
  • Vaccination compliance documentation (desirable)

Why Join Us?

You'll be part of a supportive, patient-focused team committed to delivering high-quality care and service excellence. The role offers variety, professional growth, and the opportunity to make a real difference in patients' experiences.

Our Commitment to Diversity and Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.

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