Account Executive

Location:

Sunshine

Employment Type:

Full-Time Permanent

Department:

Commercial - Senior Account Manager VIC/TAS/AD

ABOUT THE ROLE

We are looking for an experienced full time Account Executive based in Melbourne to join our high performing national team. This is a full time position working Monday - Friday, 8:30am - 5:00pm which will be based at our Sunshine branch for 2 days per week and able to work remotely from home 3 days per week. For internal applicants, the role can be based in Victoria, South Australia or Tasmania and will work 2 days per week at the local branch.

In this role, your key responsibilities would include:

• Responding to all vendor requests and producing reporting and analysis as needed for your assigned clients
• Working with internal teams and auctioneers daily on vendor specific requirements
• Assisting with capturing and communicating vendor feedback
• Maximising clearance rates by conducting referrals between customers and buyers to increase the conversion with all potential aftersales
• Following up reserves, reviewing old stock, handling buyer & vendor escalations in conjunction with the Customer Experience team to achieve the best result possible

ABOUT YOU

To be successful in this role, you will need to have the following skills and experience:

• Account & relationship management experience in a related industry, or a willingness to learn
• General knowledge of motor vehicles (desirable but not essential)
• Outstanding customer service, time management and solutions focused skills
• High level interpersonal skills and ability to build and maintain relationships with clients
• Excellent negotiation skills and the ability to influence at all levels to ensure maximum return
• Ability to work as part of a team as well as independently

WHAT'S IN IT FOR YOU

Since 1964, Pickles has powered trusted marketplaces that bring people together, delivering value for everyone. We're a service company striving to provide a consistent world-class experience and advice for our customers. We're a people company because great people do and create great things together. We're a technology & data company creating thriving marketplaces for our customers to connect and transact easily. We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, general goods, mining, oil & gas, agriculture and more. With over 850 specialist employees, Pickles boasts a truly national footprint across many important Australian industries.

In addition, Pickles offers a variety of employee benefits and programs that make being part of our team truly rewarding:

• Employee Benefits – Earn up to 5 days' extra leave and enjoy sharing in the company bonus program after a qualifying period.

• Training & Development – On the job training to make you an expert in your area, internal career pathing opportunities, and study assistance options to help you complete a course or qualification.

• Community & Wellbeing – Pickles proudly support local events and charities, enjoy paid volunteer leave and access our employee assistance program for you and your family.

• Reward & Recognition – Cash vouchers & recognition awards for doing great work and celebration of long service.

• Paid Parental Leave – We recognise the significance of your life beyond work and provide permanent team members with paid parental leave to help you achieve a balance between your professional and family responsibilities.

• Pickles Referral Program - At Pickles, our goal is to hire and retain talented people and one of the ways we do that is by our great employees referring great people to work for us You could be paid a bonus for referring a successful candidate.

• Advance your Career – Pickles offers a diverse range of career path opportunities, including sales, valuations, project management, leadership, specialist positions, and much more.

INTERESTED?

If this position sounds like you, send your updated resume to us Pickles is committed to fostering a diverse and inclusive workforce. We strongly encourage Aboriginal and Torres Strait Islander peoples and people with diverse backgrounds to apply. Only suitable candidates will be contacted. Reference checks and criminal history checks will be conducted for the successful candidate.

Internal candidates please note, you must have passed the 6 month probationary period to be eligible to apply for another role.

Applying for a hybrid role?

Pickles will supply a laptop and docking station, as well as role-specific equipment like a mobile phone or special headset if it's required. The candidate is responsible for all other elements their hybrid working environment, including but not limited to: reliable internet connection, dedicated workspace that is safe and free from distractions, as well as providing necessary furniture and equipment such as a desk, chair, screens, keyboard, mouse, and any other peripherals required to perform their role effectively.

To find out more about Pickles, visit our website