Settlement/Post Settlement Officer

4 days ago

Truganina, Victoria, Australia Kubota Australia Pty Ltd Full time $90,000 - $120,000 per year

At Kubota Australia we distribute high value, exceptional quality agriculture, construction and farm machinery, and associated products for sale through our independent dealer network.  We also offer consumer and commercial equipment financing to compliment our product offerings.  We are a stable, leading global brand aiming to achieve our purposes of 'For Earth, For Life'.

In your new role as a Settlement/Post Settlement Officer, you will be responsible for equipment finance activities for Kubota Australia and New Zealand, including documentation, settlement, account management, and supporting system improvements for commercial and consumer finance. This role is offered on a 12-month FT contract.

Key accountabilities include:

  • Manage stakeholder relationships and develop communications for users and experts
  • Prepare accurate loan documents following policies
  • Handle settlements with quality checks
  • Serve as first contact for customer and dealer settlement inquiries
  • Manage accounts according to compliance and governance requirements
  • Proactively handle accounts activities, e.g. sending letters, payout quotes, statements, and data updates
  • Monitor contract maturity and manage PPSR discharge
  • Provide customer service for open accounts
  • Support projects and process improvements as needed
  • Perform other delegated tasks within skillset, including finance operations support

To excel in this role, your resume would include:

  • Proven experience in a similar role undertaking settlement/post settlement and project support, including proven ability to accurately and efficiently action customer contract maintenance requests
  • Proven ability to develop and maintain professional customer and other working relationships
  • Ability to coordinate and prioritise workflow and work items to meet deadlines whilst achieving high levels of service and quality
  • Attention to detail and focus on accuracy
  • Proven integrity in relation to conduct and compliance with policy, procedure, governance and Australia & New Zealand regulatory requirements. Applied experience with Farm Debt Mediation Schemes and the ASIC/ACCC Debt Collection Guidelines and related legal processes
  • Intermediate computing skills including proficiency in standard office and account management application
  • Accurate and efficient data entry
  • Highly developed communication and interpersonal skills
  • Well developed analytical and problem-solving skills
  • Well developed organisation and general administration skills
  • Proven ability to work autonomously without direct supervision and, as part of a team in a fast paced, dynamic environment

Apply via Seek including your resume (emailed applications cannot be accepted).

Kubota have a zero tolerance approach to alcohol and illicit drugs on all our sites.  A pre-employment medical assessment and criminal records check are required as part of our selection process

This opportunity is open to application from Australian citizens/ residents or those with permanent work rights (without restriction) for Australia only

Applicants with diverse backgrounds are strongly encouraged to apply

Application is not available through recruitment agencies, agents will not be responded to

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