Hospitality Services Assistant

6 days ago


Mildura, Victoria, Australia Southern Cross Care Qld Full time $60,000 - $80,000 per year
  • Competitive payrates + Not-for-Profit Salary Sacrifice options
  • Supportive purpose driven organisation
  • Great staff culture

Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other

SCC are seeking a friendly and enthusiastic Hospitality Services Team Member to support catering, laundry, and domestic services at our Oasis Residential Aged Care Home in Mildura.

What can Southern Cross Care offer you?

  • Competitive pay rates with the benefit of Not-for-Profit salary sacrifice options to take home more.
  • 14-day roster.
  • Opportunity to join a supportive purpose driven organisation.
  • Great staff culture.
  • Ongoing individualised training.
  • Employee Assistance Program for employees and their families and support programs like Thrive (access 50% of your earned wages early).
  • Purpose driven organisation.

About the role

In this multi-skilled role, you'll be an integral part of our team, assisting with kitchen, laundry, and general cleaning duties in line with infection control and safety standards for aged care homes. You'll help create a clean, safe, and welcoming environment for our residents, operating equipment safely and following scheduled tasks with care and attention to detail. A positive "can-do" attitude and the ability to work well in a team are essential to delivering these vital services.

Some responsibilities may include, but are not limited to:

  • Assisting in the kitchen with meal preparation, plating, and dishwashing
  • Completing laundry tasks including washing, drying, folding, and distribution
  • Cleaning resident rooms, bathrooms, and communal areas to the highest standard
  • Following cleaning and laundry schedules, and completing associated documentation
  • Communicating and coordinating with other team members to meet residents' needs
  • Monitoring stock levels for supplies and assisting with ordering and record keeping
  • Following all Workplace Health and Safety & Infection Control procedures at all times

What you will bring to the role

  • Previous experience in catering, laundry, or domestic assistant roles (aged care experience desirable)
  • Knowledge of safe chemical handling and cleaning practices
  • A caring nature, and compassion and empathy for the elderly
  • Strong time management, communication skills, and a team-focused attitude
  • Flexibility to work across various shifts, including weekends

Who is Southern Cross Care?

Southern Cross Care (SCC) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCC has grown to employ over 1700 staff caring for and supporting more than 2000 people across 17 residential aged care homes, 8 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and regional Queensland, New South Wales and Victoria.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCC, we are just as focused on creating a culture where every person matters. Our culture program Known & Loved is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

How can you apply?

If you are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today

If you have any queries around Southern Cross Care's recruitment process or about the role, please contact us at

Southern Cross Care is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccinations status.

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individual, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.



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