Business Analyst, Program Compass

Company description:

Department of Energy, Environment and Climate Action

Job description:

The Business Analyst, Program Compass is a member of the Program Compass and Delivery & Implementation teams in DEECA's Bushfire & Forest Services (BFS) Group.

This role will be responsible for mapping and analysing current business processes and methods for learning and development activities across the group, including identifying pain points and opportunities for improvement.

The successful applicant will use strong consulting skills to liaise with business subject matter experts and learning strategy and design specialists to propose an enhanced future state capable of supporting BFS staff in all required emergency management activities.

The Program is Not a 'business as usual' uplift. The Program requires structural, cultural, and operational changes in how BFS governs, delivers, and scales learning and development from an emergency management perspective.

The Program is established to lead a response to a recently conducted review of BFS Emergency Management learning and development activities.

Key Responsibilities

• Engage business and learning specialist stakeholders independently and produce required project deliverables
• Map current and future state business processes, eliciting contributions from a range of business, specialist and project stakeholders
• Identify opportunities for process enhancements and automation to streamline training and development activities
• Elicit and document detailed requirements from stakeholders and ensure the program aligns with organisational goals and emergency management policies and procedures
• Produce a range of business analysis artefacts throughout the lifecycle of the project using techniques and formats appropriate to the needs of the project
• Perform a range of analytical tasks related to business improvement initiatives and learning and development activities, using tools like Power BI and Excel, to provide actionable insights and support recommendations
• Assist in establishing and maintaining strong governance structures to ensure accountability and effective decision-making.
• Support the integration of modern learning technologies, such as VR and simulations, into training programs to enhance effectiveness and adaptability.
• Drive continuous improvement initiatives to ensure the program remains innovative and responsive to changing needs.
• To practice cultural safety by creating environments, relationships and systems free from racism and discrimination so that people can feel safe, valued and able to participate.

About You

You are a hands-on Senior Business analysts with great stakeholder management skills and a deep understanding of the practice of business analysis. You have a strong drive to work with business stakeholders current and future state needs and have a track record of aligning solutions to business needs.

You will bring broad business analyst experience and will have successfully lead business analyst activities in complex business reform environments. Ideally you will have knowledge of workforce planning, training design, and stakeholder engagement, and are passionate about building a resilient and skilled workforce for Victoria's emergency management future.

This is a unique opportunity to shape the future of emergency and land management capability in Victoria. You'll work with a dedicated team, contribute to meaningful outcomes, and help build a safer, more prepared community.

Specialist/Technical Expertise/Qualifications

• Substantial experience as a Senior Business Analyst, with strong stakeholder management skills and diverse experience in multiple organisations. Experience should include extensive experience in business process analysis and redesign, with exposure to Six Sigma, Lean Manufacturing, Total Quality Management (TQM) or similar highly desired.
• Demonstrated Tertiary degree in an information technology or information systems-related discipline, or a degree in another discipline plus a postgraduate qualification in IT or related discipline, or an equivalent combination of experience and/or education/training.
• Experience in uplifting workplace learning and development capabilities is highly desired.

This is a fixed term position available for a period of 24 Months. The work location for this position is flexible within Victoria with hybrid work arrangements available.

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.

Please refer to the Key Selection Criteria provided in the Position Description, including the mandatory requirements.

How to Apply:

If you are a current DEECA employee, please apply via DEECA Careers.

Click the 'Apply' button and you'll be redirected to a new platform and create an account.

Applications close 11.59pm on Wednesday, 01 October 2025.

All applications must be submitted through the online portal. We are unable to consider email or manual applications at this time.

Other relevant information:

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

A Diverse, Inclusive and Flexible Workplace

DEECA welcomes applicants from a diverse range of backgrounds and we focus on the essential requirements of the job and being consistent and fair in our treatment of all applicants. We also understand that a balanced life is important to our employees. Talk to us about our flexible options such as working some days from home, starting early or late, working part time, job sharing or accessing paid or unpaid leave. For more information visit applying for a role with us.