Customer Contact Centre Consultant

2 days ago

Orange New South Wales, Australia Rex Airlines Full time $45,000 - $60,000 per year

Regional Express Holdings Limited (Administrators Appointed)

REX is currently seeking suitably qualified and motivated individual's with the ability to provide the highest level of customer service to our passengers as Contact Centre Consultant's located in Orange, NSW. These are temporary positions on a 12-month contract.

Expressions sought for;

1 positions varying between 20-38hrs per week.

Duties And Responsibilities

  • Handle all incoming calls politely, efficiently and professionally
  • Inbound reservation sales
  • Reservation and Ticketing functions
  • Answer general customer enquiries
  • Support travel agents and Rex airport locations
  • Support Internet Customers
  • Assist Administration support duties -CA cases, call stats data entry, assistance in BSP refunds.
  • Assist with Queensland Support in live-check-in and freight.

Essential Selection Criteria

  • Prior experience in customer service, preferably within a call centre environment
  • Excellent communication skills
  • Professional phone manner
  • Good computer skills
  • A positive, enthusiastic attitude and the willingness to work as a part of a team
  • Must be able to work shift and a rotating roster to accommodate the call centre operating hours

Conditions
Successful applicants will be given full training and paid as per the Regional Express Airline Services Collective Agreement , Level 2A.

To Apply
Please apply via the 'Apply Now' button below by 10 October 2025.

  • Customer Contact Consultant

    4 days ago

    South Melbourne, Victoria, Australia LSH Auto Australia Full time $60,000 - $80,000 per year

    Are you a natural communicator who loves connecting with people and driving results?Mercedes-Benz Melbourne is looking for a motivated Customer Contact Consultant to join our Business Development Centre (BDC) team and play a key role in growing our service department.In this role, you will be the first point of contact for our customers – reaching out,...

  • Customer Contact Consultant

    6 days ago

    South Melbourne, Australia LSH Auto Australia Full time

    Are you a natural communicator who loves connecting with people and driving results? Mercedes-Benz Melbourne is looking for a motivated Customer Contact Consultant to join our Business Development Centre (BDC) team and play a key role in growing our service department. In this role, you will be the first point of contact for our customers - reaching out,...

  • Customer Service Representative

    6 days ago

    Macquarie Park, New South Wales, Australia Hays | Contact Centres Full time $35,000 - $70,000 per year

    Your new company A well-known global brand in the entertainment and consumer goods industry is seeking a Customer Service Representative to join their team in Macquarie Park. This organisation is known for its innovative products and strong customer focus. Your new roleYou will be responsible for delivering high-quality customer service and support across...

  • Sales Travel Consultant

    2 weeks ago

    Byron Bay, New South Wales, Australia Flight Centre Travel Group Full time $70,000 - $138,000 per year

    Are you ready to turn your love of travel into a career that takes you further than you ever imagined personally and professionally? Your Flight Centre journey is uniquely yours - and we're here to champion it, celebrate it, and help it take flight. As a Flightie you're not just building a career - you're shaping a life filled with purpose, connection, and...

  • Contact Centre Agent

    2 weeks ago

    South Melbourne, Victoria, Australia AXS Australia & New Zealand Full time $40,000 - $60,000 per year

    ABOUT USAs the proud ticketing partner for the 2028 Olympics in Los Angeles, AXS connects fans with the artists and teams they love.Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theatre – at some of the most iconic venues in the world.We're passionate about improving the fan experience...

  • Rehabilitation Consultant

    2 days ago

    Orange, New South Wales, Australia The Procare Group Full time $90,000 - $120,000 per year

    The Role: We are seeking passionate and driven Occupational Therapists, Physiotherapists or Exercise Physiologists to work as Rehabilitation Consultants, joining our Central West team in Orange and surrounding areas in the region The role is fast paced, incredibly collaborative and rewarding and enables you to: Assist with an injured person's recovery,...

  • Contact Centre Specialist

    1 week ago

    South Yarra, Australia Great Southern Bank Full time

    Great Southern Bank has a passionate and genuine desire to make a difference by helping our customers enrich their lives and achieve the great Australian dream. We want you to be part of our story. This is an exciting opportunity for a Contact Centre Specialist to join our vibrant customer centre located in the heart of South Yarra. You will be the first...

  • Contact Centre Specialist

    1 week ago

    South Yarra, Australia Great Southern Bank Full time

    Great Southern Bank has a passionate and genuine desire to make a difference by helping our customers enrich their lives and achieve the great Australian dream. We want you to be part of our story. This is an exciting opportunity for a Contact Centre Specialist to join our vibrant customer centre located in the heart of South Yarra. You will be the first...

  • Contact Centre Specialist

    2 weeks ago

    South Yarra, Victoria, Australia Weploy Full time $18,586 - $18,592 per year

    Join Our Energetic Team as a Contact Centre SpecialistLooking for a role where you can grow, thrive, and have a blast while doing it? If you're passionate about customer service and have (or are working towards) your RG146 Tier 2 accreditation, this is your chance to shineWhy You'll Love This Role:Work in a buzzing, vibrant office – No dull days hereJoin a...

  • Payroll Production Team Lead

    1 week ago

    Orange, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $125,720 per year

    Clerk Grade: DCS Clerk Grade - 7/8Salary Range: $113,574 - $125,720 plus superannuation and leave loadingEmployment Type: Full-Time, Temporary up to July 2026Location: Parramatta, Orange and Goulburn - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace...