Connected Care Service Development Manager

*Employment Type:*
Permanent Full Time, 38 hours per week

*Location:*
Liverpool Hospital, Eastern Campus

*Position Classification:*
Health Manager Level 3

*Remuneration:*
$127, $144,444.00 per annum

*Requisition ID:*
REQ597725

*Application Close Date:*
31/08/2025

*Interview Date Range:*
03/09/ /09/2025

*Contact Details:*
Kristen Bondesio |

About The Opportunity
The Connected Care Service Development Manager provides an exciting opportunity to drive innovation and lead the implementation of transformational healthcare initiatives as part of the South Western Sydney Local Health District (SWSLHD) Connected Care Service. The role involves collaboration with SWSLHDs dynamic network of clinical, digital and operational teams to shape the future of healthcare delivery.

The ideal candidate will possess expertise in health service planning and project management, with strong proficiency in stakeholder engagement, clinical service development and change management. With their exceptional interpersonal skills, the incumbent will inspire, influence and collaborate effectively across diverse teams and stakeholders to implement new virtual clinical pathways and drive transformational change.

This role is suited to an individual with experience in strategic service development to design innovative models of care that enhance clinical and operational efficiencies. Strong communication skills, adaptability and resilience, and a commitment to fostering a culture of continuous improvement and patient-centred care are essential personal attributes.

What You'll Be Doing
The Connected Care Service Development Manager will work within the Connected Care Service to lead the development and implementation of innovation projects aligned with the SWSLHD Transforming Your Experience strategy.

The position will evaluate current services and identify opportunities for innovation, develop new virtual clinical pathways, and lead change management initiatives. There will be a focus on development and implementation of remote patient monitoring services across the district.

The role therefore requires extensive collaboration with both clinical and non-clinical staff, patients and consumers, senior leaders and external partners to align SWSLHD services with community needs.

The Connected Care Service Development Manager will work within the Connected Care Service to lead the development and implementation of innovation projects aligned with the SWSLHD Transforming Your Experience strategy.The position will evaluate current services and identify opportunities for innovation, develop new virtual clinical pathways, and lead change management initiatives. There will be a focus on development and implementation of remote patient monitoring services across the district.The role therefore requires extensive collaboration with both clinical and non-clinical staff, patients and consumers, senior leaders and external partners to align SWSLHD services with community needs.

Where You'll Be Working
Liverpool Hospital Eastern Campus is an integral part of the Liverpool Health and Academic Precinct, focusing on education, research, and specialised healthcare services.

The Eastern Campus houses the Liverpool Education and Research Centre, which includes conference facilities, seminar rooms, and a computer room, providing a hub for medical education and professional development.

This campus supports various training programs and events, such as advanced trauma days and emergency resuscitation courses, enhancing the skills and knowledge of healthcare professionals.

Located in Warwick Farm, the Eastern Campus is easily accessible and plays a crucial role in fostering innovation and excellence in healthcare within the South Western Sydney Local Health District.

How To Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.

• Relevant tertiary qualification in a health management field and/or relevant experience in a health related or health management field.
• Demonstrated experience in project management ensuring coordination of diverse inputs and achievement of optimal performance within an environment of conflicting priorities and tight timeframes.
• Demonstrated experience in negotiation and engagement with key stakeholders at all levels through a collaborative approach.
• Demonstrated understanding and application of quality frameworks, client-centred clinical service delivery, best practice applications and models of integrated care.
• Demonstrated ability to develop, evaluate and report on program/initiative/service efficiencies and develop mitigation strategies where appropriate.
• Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.

Need more information?

• Click here for the Position Description
• Find out more about applying for this position

Additional Information
*Additional Information
Salary Packaging*
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.

*Health & Fitness*
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.

Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

*To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don't just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of

Aboriginal and/or Torres Strait Islander

background, people with a disability and people from the
L
G
B
T
Q
I
+
community to apply.
SWSLHD is committed to driving a child safe culture that upholds children and young people's rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
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