Connected Care Service Development Manager

3 weeks ago

Sydney, New South Wales, Australia NSW Health Full time
Overview

Connected Care Service Development Manager (Health Manager Lvl 3) - Operations and Performance - Permanent Full Time

Location: Liverpool Hospital, Eastern Campus, NSW Health, South Western Sydney Local Health District (SWSLHD). Employment Type: Permanent Full Time, 38 hours per week. Remuneration: $127,150.00 - $144,444.00 per annum. Requisition ID: REQ597725. Application Close Date: 07/09/2025. Interview Date Range: 10/09/2025 - 17/09/2025. Contact: Kristen Bondesio | kristen.bondesio@health.nsw.gov.au.

What You'll Be Doing

The Connected Care Service Development Manager will work within the Connected Care Service to lead the development and implementation of innovation projects aligned with the SWSLHD Transforming Your Experience strategy. The role involves evaluating current services, identifying opportunities for innovation, developing new virtual clinical pathways, and leading change management initiatives. There will be a focus on the development and implementation of remote patient monitoring services across the district. The role requires extensive collaboration with clinical and non-clinical staff, patients and consumers, senior leaders and external partners to align SWSLHD services with community needs.

Where You'll Be Working

Liverpool Hospital Eastern Campus, part of the Liverpool Health and Academic Precinct, focuses on education, research and specialised healthcare services. The Eastern Campus houses the Liverpool Education and Research Centre, which includes facilities for medical education and professional development. The campus supports training programs and events to enhance healthcare professional skills.

Qualifications and Experience
  • Relevant tertiary qualification in a health management field and/or relevant experience in a health-related or health management field.
  • Demonstrated experience in project management with coordination of diverse inputs and achievement of performance targets within tight timeframes.
  • Demonstrated experience in negotiation and engagement with stakeholders at all levels through a collaborative approach.
  • Understanding and application of quality frameworks, client-centred clinical service delivery, best practice applications and models of integrated care.
  • Ability to develop, evaluate and report on program/initiative/service efficiencies and develop mitigation strategies where appropriate.
  • Australian C-Class driver's license (including P1 or P2). Where license is from another state, NSW C class (P1 or P2) must be obtained within three months of appointment. Learner's licenses are not permitted.
How To Apply

To be considered, please address the questions as thoroughly as possible. View the application guide for information on how to respond to criteria and improve your application.

Additional Information
  • Salary Packaging: Eligible for salary packaging. Details at Smart Salary.
  • Health & Fitness: Discounted Gym Membership/Corporate Wellbeing Programs (Fitness Passport).
  • Transforming Your Experience (TYE): SWSLHD strategy to improve experiences for patients, consumers and staff. CORE values: Collaboration, Openness, Respect and Empowerment.
  • Eligibility: Australian citizenship or permanent residency required for permanent appointment. SWSLHD is an equal opportunity employer and encourages applicants from Aboriginal and/or Torres Strait Islander backgrounds, people with a disability, and LGBTQI+ communities.
  • Child Safe culture commitment: Staff and applicants must uphold children's rights and safety.

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