Intern (Service Delivery)

7 days ago

Sydney, New South Wales, Australia Cubic Corporation Full time $60,000 - $80,000 per year
Business Unit:Cubic Transportation SystemsCompany Details:When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Job Details:

Job Summary: The incumbent will have the opportunity to gain practical work experience with service management frameworks and operational excellence practices. This position supports the Service Delivery team and assists with process improvement initiatives, service reporting, stakeholder communications, and documentation.

12- Week Summer Experience

December- February

Essential Job Duties and Responsibilities:

  • Assist in monitoring service performance and reporting metrics
  • Support the coordination of service requests and issue resolution
  • Help document processes, procedures, and service standards
  • Contribute to continuous improvement initiatives
  • Participate in stakeholder communications and feedback collection
  • Collaborate with cross-functional teams to support service delivery goals
  • Contribute to Cubic's organisational objectives by working across a variety of projects
  • Under the direction and support of a supervisor, complete assigned duties in a timely manner
  • Build positive working relationships with fellow team members and share information, knowledge and skills
  • Actively participate in learning and development opportunities presented
  • In consultation with a supervisor, identify areas for technical and personal improvement and address these skill and knowledge gaps through on the job training
  • Provide assistance to more senior team members to achieve team objectives and work outcomes
  • Respond to any enquiries and requests, and provide accurate information or arrange suitable action as necessary

General Duties and Responsibilities:

  • Comply with Cubic's Quality Management System
  • Comply with Cubic Occupational Health, Safety and Environment policies and procedures
  • Comply with security in accordance with established policies and procedures of the organisations
  • Comply with Cubic Human Resources Procedures
  • Other duties as requested

Minimum Job Requirements:

Qualifications

  • Undertaking or recently completed relevant tertiary education will be highly regarded

Skills/Experience/Knowledge

  • Competent in the use of Microsoft Office

Personal Qualities

  • Committed to ongoing learning and development
  • Able to complete assigned tasks within designated time frames
  • Willing to ask for help and guidance
  • High attention to detail
  • Self-motivated, proactive and confident
  • Able to communicate well, both verbally and in writing
  • Strong problem solving skills
  • Flexible and adaptable
  • Able to work well with other members of the team

Condition of Employment:

Successful outcome of a National Police Check

Worker Type:Employee

  • Creative Services Intern

    3 days ago

    Sydney, New South Wales, Australia NBCUniversal Full time $40,000 - $60,000 per year

    Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News,...

  • Creative Services Intern

    1 day ago

    Sydney, New South Wales, Australia NBCUniversal Full time $45,000 - $65,000 per year

    Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News,...

  • Service Delivery Manager

    2 weeks ago

    Sydney, New South Wales, Australia Aptitude Software Full time $120,000 - $180,000 per year

    As a Service Delivery Manager at Aptitude, you will be the ambassador of our Assure offering, ensuring seamless delivery according to contractual obligations. You will onboard clients, manage relationships with a "Client First" attitude, and become a trusted advisor and escalation point for any issues. Your role is crucial in ensuring that SLAs and KPIs are...

  • Senior Station Supervisor

    3 days ago

    Sydney, New South Wales, Australia Airport Service Delivery -Overseas Full time $80,000 - $120,000 per year

    SriLankan Airlines Ltd, the National Carrier of Sri Lanka operates with a network of destinations throughout Asia, the Middle East, Europe and Australia. The Airline has a strong presence in Maldives and Southern India. SriLankan is a member of the 'oneworld' alliance. The post holder will bear the responsibility, of achieving, customer service...

  • Service Delivery Manager

    1 week ago

    Sydney, New South Wales, Australia New Horizons Full time $80,000 - $120,000 per year

    Service Delivery Manager – ACL, SST & CLS Programs(Kempsey area)Location: Mid North Coast (Kempsey area)Employment Type: Permanent Full-timeAbout the RoleWe are seeking a dynamic and experienced Service DeliveryManager to lead and coordinate service delivery across our ACL , SST,and CLS programs. This role is pivotal in ensuring high-quality,person-centred...

  • Head of Service Delivery

    2 days ago

    Sydney, New South Wales, Australia Bridge International Placements (Pty) Ltd Full time $180,000 - $250,000 per year

    Head of Delivery / Project Manager — Microsoft Dynamics 365 Finance & Operations (FinOps)Location: Sydney, Melbourne or Adelaide preferred (candidates based in these cities strongly favoured)Eligibility: Australian Permanent Resident or CitizenAustralian-owned digital transformation partner delivering enterprise-grade solutions seeks a Head of Delivery /...

  • Office Services Intern

    5 days ago

    Sydney, New South Wales, Australia NBCUniversal Full time $45,000 - $65,000 per year

    Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News,...

  • Office Services Intern

    4 days ago

    Sydney, New South Wales, Australia NBCUniversal Full time $45,000 - $60,000 per year

    Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News,...

  • Office Services Intern

    4 days ago

    Sydney, New South Wales, Australia NBCUniversal Full time $45,000 - $65,000 per year

    Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News,...

  • Service Delivery

    3 days ago

    Sydney, New South Wales, Australia Alfa Laval Full time $120,000 - $180,000 per year

    About UsAt Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.As a member of our team, you thrive in a...