Information Technology Service Delivery Manager

• Join a leading metropolitan health service
• Contribute to a supportive and inclusive work culture that embraces diversity
• Salary packaging available
• Limited Term Full Time (until February 2026)
• Classification range: HS6, $110,479.20 per annum

Who We Are and What We Stand For

Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.

In representing Peninsula Health, we expect all employees and volunteers to reflect our values: B
e the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health
.

What You Will Be Doing

The FHR Transition - IT Service Delivery Manager is a key role that works across both the Peninsula Health (PH) business as usual (BAU) IT Operations, and Frankston Hospital Redevelopment (FHR) ICT Teams. The role manages the transition and commissioning functions of the Information Technology (IT) Service Delivery team, as they move into the shared public private partnership (PPP) model being delivered with the FHR. From the point of commercial acceptance of the FHR, the PPP IT service delivery model will enable the delivery of a high quality service, (including engagement, support, and communication) to Peninsula Health users and consumers. For further information, please see the Position Description.

What You Need

We anticipate you will have:

• Extensive Service Delivery Management experience including Problem, Change and Incident
• Management.
• Expert knowledge of ITIL disciplines.
• Excellent Leadership and People Management skills.
• Extensive Relationship Management and Customer Engagement skills.
• Expert communication skills – written, verbal and online.
• Extensive Vendor Management experience.

What Next

Current Employees of Peninsula Health must log in through PeopleHub Employee Login, and apply with an account set up with an employee email address.

If you experience any issues signing in or registering, please feel welcome to contact the People Experience Team on option 1).

For role specific information contact 
Aaran Stent on

The role ceases advertising on the 
5th September 2025.

Please note that applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received, so we encourage you to apply as soon as possible.

Additional Requirements

Peninsula Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with disabilities.

To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit:

*Please refer to salary circular for (HEALTH AND ALLIED SERVICES, MANAGERS AND ADMINISTRATIVE WORKERS (VICTORIAN PUBLIC SECTOR) (SINGLE INTEREST EMPLOYERS) ENTERPRISE AGREEMENT for salary range. Sub-grading will be based on years of experience. This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.

This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.

Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.