General Services Manager

6 days ago

Frankston, Australia Compass Group Australia Full time

**_Full time role, based in Frankston._**:

- **_Previous Hospital Experience is preferred_**:

- **_Dynamic and diverse role with professional peers._**

Today and tomorrow at Compass Group, we serve a better future by enriching people, communities, and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their needs and more broadly on positive impacts in the community.

**THE POSITION**

Critical to this role is the ability to manage and maintain a strong client partnership whilst delivering exceptional service, safety and quality standards across all sectors within the scope of the contractual and budgeted requirements.
- Effectively oversee all contracted services within the facility ensuring they’re performing to the highest standard including quality, cost, safety and service delivery.
- Develop and maintain a strong client and contractual relationship across a wide stakeholder group.
- Develop the operational quality and safety leadership capabilities across the Management team in order to provide exceptional service to our client and drive growth through our client partnership.
- Foster a culture of care and respect in the workplace and lead people related initiatives to drive team engagement.
- Maintain exceptional financial stewardship and budget control, achieve profit targets and identify business growth opportunities through contract expansion.
- Ensure all compliance and company policies are adhered to and oversee and promote good contract governance.

**THE PERSON**
- Experience in successfully managing complex and highly compliant operational contracts and budgets.
- Strong and effective leadership skills; the ability to support, motivate and effectively manage both a unionised, and non-unionised workforce.
- Passionate about high standards of delivery, levels of customer satisfaction and engagement with a demonstrated commitment to continuous improvement
- Well-developed negotiation and influencing skills, and the ability to navigate a political environment.
- Thorough understanding of the operational day to day requirements that pertain to a successful business as well as the ability to accurately identify areas improvement.
- Previous experience in multi-service / facilities management role within the healthcare sector is highly desirable.
- Qualifications in Management are advantageous.
- Current National Police Clearance & relevant Immunisation Schedule.

**THE BENEFITS**
- Competitive salary and performance-based bonuses.
- Opportunities for professional development and growth.
- 12 weeks paid parental leave for primary carers.
- Salary packaging options.
- Opportunity for growth and development into operational role.

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