Customer Service

7 days ago

Loganholme DC Queensland Australia Wesco Full time $42,000 - $69,000 per year
Description

Wesco Anixter is seeking a Customer Service Representative to join our Loganholme branch team. This role is ideal for someone who takes pride in delivering exceptional service and enjoys a strong working team environment.
 

Responsibilities 

This is a frontline role that directly impacts the customer experience and involves a variety of tasks, including:

Processing sales orders (via emailed purchase orders, counter and phone)Serving customers at the Trade Counter and via phone/emailResponding to product, pricing, order, and account enquiriesPreparing accurate quotes based on customer needsCoordinating with operations, purchasing, and accounts teamsManaging returns, backorders, and stock requests
 

About You

We value positivity, a willingness to learn, and a customer-first mindset. While experience in a similiar role or industry is beneficial, it is not essential. The ideal candidate will have:

Customer centric mindsetProficiency with Microsoft Office and ERP systemsStrong communication and phone skillsInterest in technologyDetail-oriented with strong time managementFast learner with a tech-savvy mindset
 

About Wesco Anixter 

Wesco Anixter (formerly CSD) is a trusted provider of electronic security solutions.

With 12 branches across Australia and New Zealand, we offer local expertise supported by the scale and resources of a global company. Our branches feature showrooms, trade counters, and warehouses to support our customers with hands-on service and product access.

Globally, Wesco Anixter is the go-to-market brand of Wesco International, a leading provider of B2B distribution, logistics services, and supply chain solutions.
 

Why Join Us

A supportive environment to learn and further your career in an innovative companyA culture that values recognition and internal progressionComprehensive training and development opportunitiesTeam-focused branch initiatives that foster collaborationEmployee rewards, assistance, and referral programsA diverse, inclusive, and innovative workplace

If you thrive in a collaborative environment and take pride in delivering exceptional service, we want to hear from you. 

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