Wedding & Events Coordinator

2 days ago

Trawool Victoria, Australia The Trawool Estate Full time $60,000 - $90,000 per year

We are seeking a dedicated and charismatic person for the role of Wedding & Events Coordinator at The Trawool Estate. The primary objective of this role is to oversee the execution of our expanding events business across all aspects of our award-winning hotel. Through passion, attention to detail, operational expertise, and an unwavering commitment to elite guest experience, the Wedding & Events Coordinator will play a pivotal role in elevating our status as a premier destination in Victoria, Australia.

This role will involve working in a collaborative environment. We are a driven team that likes to play big, therefore our Wedding & Events Coordinator will have a hands-on approach and will take opportunities to grow and develop the administrative and operational execution of weddings and events. 

Key Responsibilities:

Administrative Responsibilities:

  • Handling quotes, contracts, and invoices.
  • Updating event calendars and spreadsheets.
  • Scheduling final meetings with bridal couples.
  • Creating wedding day agendas, event orders, floorplans, and menus.
  • Managing dietary requirements and upselling additional assets.
  • Participating in meetings and managing client bookings.

Operational Responsibilities:

  • Booking and conducting wedding site tours.
  • Collaborating with hotel departments and attending wedding expos.
  • Overseeing operations on wedding days, including guest and vendor management.
  • Leading the food and beverage team during service alongside the Food & Beverage Manager.

Guest Experience Responsibilities:

  • Ensuring elite customer service standards and handling guest satisfaction.
  • Leading creative development for service offerings and guest relationships.

Sustainability and Brand Awareness Responsibilities:

  • Promoting brand awareness and maintaining occupational health and safety standards.
  • Upholding a smart casual dress code aligned with the brand.

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