Group Quality Manager
3 days ago
Join a purpose-driven organisation shaping the future of diagnostic imaging across Australia and New Zealand.
At Integral Diagnostics (IDX), we're committed to making healthcare better-one patient at a time. IDX are a leading provider of diagnostic imaging services across Australia and New Zealand; we support over 2,700 team members at 150+ locations. Listed on the ASX-300, we are committed to innovation, excellence, and delivering high-quality care.
We are currently seeking a Group Quality Manager to lead and enhance our enterprise-wide Quality Management System and Clinical Governance Framework. Reporting to the General Counsel and Chief Medical Officers, this is a high-impact leadership role within our corporate team.
About the Role
As Group Quality Manager, you will:
- Lead the continual improvement of, and monitor compliance with, our Quality Management System and Clinical Governance Framework.
- Promote a culture of continuous improvement, patient safety and clinical excellence.
- Govern and oversee our program of clinic accreditations, staff credentialling and clinical training.
- Ensure compliance with relevant standards, including:
- Diagnostic Imaging Accreditation Scheme (DIAS)
- RANZCR Guidelines and Standards of Practice
- ISO 9001 Quality Management Systems (where applicable)
- NSQHS Standards (where applicable)
- Review and report on clinical incident trends and mitigating actions including leading root cause analysis reviews and open disclosure discussions where required.
- Provide leadership and support to Risk & Quality Business Partners across various states (QLD, Southern States, WA, NZ).
- Coordinate the creation, review and management of clinical policies, procedures, and protocols.
- Presenting to, and preparing reports for, the Executive and Board on Quality matters including dashboards and metrics on patient safety, compliance and audit outcomes.
- Deliver training and guidance on quality systems, audit processes, and continuous improvement tools.
- Collaborate with internal leaders and external bodies to ensure quality and risk frameworks are best practice and future-focused.
- Work autonomously and independently to appropriately prioritise work and problem solve with the support of the General Counsel and the CMO Office.
- Foster close working relationships with Operational Leads and Department Heads including the Group Risk and Compliance Manager and Group Health and Safety Manager.
What You'll Bring:
- Tertiary qualifications in a relevant discipline.
- 8+ years' experience in quality management, clinical governance, or related roles — ideally within healthcare or radiology.
- Strong understanding of healthcare accreditation frameworks and compliance requirements.
- Experience leading multi-site and multi-disciplinary teams.
- Demonstrated ability to drive system-level quality improvements and cultural change.
- Strong communication and stakeholder engagement skills.
- High-level organisational skills and the ability to balance strategic and operational priorities.
- Experience with data analysis and quality reporting (highly regarded).
- Audit qualifications or experience assessing against standards is a bonus.
What we offer:
- Strong Team Culture: Join a supportive team that values teamwork, community, and inclusivity.
- Comprehensive Training: Benefit from our state-of-the-art training program designed to equip you with the skills and knowledge to excel.
- Expert Team: Learn from an experienced team willing to share their knowledge.
- Recognition Programs: Enjoy staff recognition programs and awards.
- Corporate Benefits: Take advantage of being part of Integral Diagnostics, a leading Australasian radiology provider with reduced or free scans for employees.
- Fitness Passport: Access over 1000+ fitness locations nationwide.
- Employee Benefits: Such as paid parental leave, discounted health insurance, assistance programs, travel and healthcare for you & your family.
- Career Development: Explore fantastic opportunities to further your career with IDX Group.
Interested:
Please submit your resume by selecting "Apply". For further questions, please contact Aaron at or on for further inquiries.
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.
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