Group Manager

Position Overview

ANC is looking for a Group Manager - Programmes & Projects, based in Melbourne or Sydney, to lead group-wide transformation through the delivery of large-scale, cross-functional programmes that power growth, service excellence, and the scaling of our Integrated Fulfilment Network (IFN).

This is a pivotal Senior Leadership role responsible for driving the successful execution of major initiatives including client integrations, system implementations, infrastructure readiness, and strategic network expansion. You will champion structured delivery, uplift program maturity, and deliver measurable outcomes across cost, service, and sustainability.

What you'll be doing

• Lead new client integrations and expansions, ensuring fast, reliable delivery with minimal disruption to service.

• Create and manage detailed project plans, incorporating client requirements, key milestones, testing, and transition readiness.

• Oversee the Integrated Fulfilment Network (IFN) Scaling Programme and lead innovation projects from concept to commercial delivery.

• Build and lead cross-functional teams with clear roles and accountability to meet program objectives on time, ensuring strong governance and risk management.

• Strengthen program management maturity by implementing standardised frameworks and applying systems thinking to simplify complexity and improve efficiency.

• Track and realise benefits across cost, service, and sustainability, manage risks, and optimise resource planning.

• Promote structured problem-solving, continuous improvement, and data-driven decision making.

• Engage and collaborate with stakeholders, managing expectations and ensuring alignment with business goals.

• Coach and guide cross-functional teams while controlling project scope and change to maintain delivery commitments and mitigate risks.

• Manage financial planning, monitor project performance against benefits, and report progress to leadership, ensuring projects meet budgets and deliver expected outcomes.

What are we looking for

• At least 7 years' experience managing large-scale programs in complex, high-growth environments.

• Demonstrated experience in portfolio/program/project management methodologies, with certifications such as MSP or PRINCE2.

• Strong background in systems thinking, design thinking, and performance management frameworks.

• Strong commercial acumen with a track record of improving cost-to-serve and delivering KPIs.

• Experience leading cross-functional teams across operations, technology, and customer functions.

• Experience in program governance, resource planning, benefit realisation, and risk management.

• Demonstrated success embedding structured problem solving and continuous improvement practices.

• Strong stakeholder engagement skills, with the ability to influence and communicate with impact.

• Technologically adept — Advanced in Excel, PowerPoint, and familiar with program delivery tools.

Attributes

• Strategic and solutions-focused, skilled at turning complex challenges into structured plans.

• Resilient team player, adaptable in fast-paced environments and naturally collaborative who builds alignment across teams and external partners to drive shared outcomes.

• Influential and outcome-focused, combining data-driven decisions with high EQ.

• Customer-first problem solver, balancing service quality, operational scale, and ongoing improvement.

Please note that only candidates with full working rights in Australia will be considered for this role.

What you'll get in return

• Career Growth Opportunities: With ANC's strong focus on internal growth, there are numerous opportunities for career progression within the company.

• Learning & Development Opportunities: Continuous professional development to help you grow in your career with opportunities for training, mentorship, and skill enhancement.

• Work with a dedicated and exceptional team that values collaboration, problem-solving, and customer centricity.

• Hybrid Working: The ability to work both in the office and remotely, ensuring a healthy work-life balance.

• Paid Parental Leave:Generous paid parental leaves to support you during important life moments.

• Corporate Discounts:Access to exclusive corporate discounts on health insurance, and retail offers.

• Employee Assistance Program: Health and wellness support through our EAP.

About ANC

ANC is an Australian owned leader in last mile delivery and direct to consumer (D2C) services, partnering with some of the largest and emerging retail and e-commerce brands in Australia.

We are customer focused and to us that means to seek out new and innovative ways to deliver on our customer promise. Innovation is in our DNA with over 100 years of resilience and growth behind us.

Ready to join a dynamic, customer-focused team?

We're excited to read your CV and learn more about how we can contribute to each other's success.

Apply now

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