Bartender

About The Commons

The Commons is an ecosystem of entrepreneurs, businesses, and curious minds—working, connecting, and growing under a common roof. Driven by the sincere desire to see people flourish, we support curiosity and believe in the collective power of people to instigate change. Our focus is on building and strengthening community, and we challenge the status quo in an effort to innovate.

About the Role

The Bartender is responsible for ensuring the seamless operation of a cocktail-forward bar that showcases classic cocktails with Australian inspiration alongside a dynamic wine list. This role includes leading the bar team, fostering creativity, maintaining high service standards, and ensuring adherence to recipes, cost controls, and rosters.

The ideal candidate will have substantial experience managing fast-paced cocktail bars and possess strong leadership, excellent communication, and the ability to inspire a cohesive team. Empathy, humility, and enthusiasm are key traits for cultivating a vibrant and enjoyable work environment.

About You

You are an experienced bartender with a passion for mixology and hospitality. You thrive in a fast-paced environment, leading and motivating a team while delivering an exceptional guest experience. You have a keen eye for detail, ensuring consistency in cocktail execution, stock management, and customer engagement. Your ability to work collaboratively with both front-of-house and back-of-house teams will be key to your success.

Required Skills and Experience:

• Proven experience as a lead bartender, with a strong understanding of cocktail-making techniques and equipment
• Food and wine knowledge with a high standard of service delivery
• Excellent customer service skills, with a focus on creating a welcoming and positive guest experience
• Ability to work well under pressure in a fast-paced environment
• Strong communication skills and a team-oriented mindset
• Reliable, punctual, and able to manage multiple tasks effectively
• RSA and Basic Food Safety certification required

Key Responsibilities

Team Leadership

• Lead, supervise, and motivate the bar team to foster a collaborative and engaging environment
• Conduct daily briefings to align staff on operational goals and customer expectations
• Address team concerns with empathy and maintain morale during high-pressure periods
• Ensure staff adhere to service standards and bar protocols
• Assist the Venue Manager in identifying training needs and opportunities for professional development

Cocktail Creation & Delivery

• Ensure all drinks are prepared according to provided recipes and presented impeccably
• Conduct regular tasting sessions to maintain consistency and excellence
• Monitor stock control on COGS and recipe maintenance
• Ensure guest satisfaction ratings on cocktails exceed 90%

Wine & Food Service

• Ensure all food and wine are presented and served according to standards
• Maintain optimum serving conditions for wine
• Oversee adequate stock control and ordering

Stock Management

• Monitor and maintain bar inventory levels, ensuring proper rotation and minimal waste
• Execute stock orders accurately and promptly to avoid service disruptions

Operational Oversight

• Ensure the bar is set up and operationally ready before service begins
• Oversee bar closing procedures, ensuring equipment is cleaned and securely stored
• Conduct bi-monthly equipment servicing and weekly deep cleans, including grinders

Front-of-House Duties

• Greet customers warmly, take orders, and provide menu recommendations
• Process payments efficiently and accurately, handling cash and electronic transactions
• Serve food and beverages, ensuring prompt and friendly service
• Maintain cleanliness and organization of the venue, leading by example

Customer Engagement

• Anticipate and respond to customer needs, ensuring a personalized and enjoyable experience
• Address customer inquiries and resolve any issues promptly and professionally
• Foster a positive and welcoming atmosphere for guests and team members

Team Collaboration

• Work closely with all departments to ensure smooth operations
• Assist management with reasonable ad hoc duties as required
• Be flexible and willing to assist in various tasks across the venue

Additional Responsibilities

• Occasionally work outside standard operating hours with sufficient notice
• Participate in team meetings and contribute ideas for improving operations
• Assist with catering, events, marketing, and activations

Work Health and Safety

• Maintain and enforce safe work practices, ensuring WHS standards are met
• Ensure compliance with Responsible Service of Alcohol (RSA) and food safety standards
• Educate team members on WHS policies to maintain a safe environment

Values

All actions and behaviours must reflect the philosophy and values of The Commons:

• Putting our members first
• Fostering our community
• Working together as a team
• Constantly learning and growing