HR Services Administrator

Date: 8 Sept 2025

Location: 50 Flemington Rd, AU

Company: theroyalch

The Hospital:

The Royal Children's Hospital's (RCH) Vision is "A world where all kids thrive".

RCH is a cornerstone member of the Melbourne Children's Campus, partnering with Murdoch Children's Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children's Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

HR Services Administrator

• Friendly and supportive team environment
• 2-year Fixed Term Contract until September 2027
• Hybrid role

About the Role

This is a 2-year Full-Time Fixed-term position at 80 hours per fortnight within the Human Resources Department.

The HR Administrator plays a key role in supporting the Human Resources function by delivering efficient administrative and operational services across recruitment, onboarding, employee records, and compliance. This position is responsible for maintaining accurate HR documentation, coordinating core HR processes, and assisting in the implementation of initiatives that support RCH's goals and enhance the overall employee experience

Classification for this position will range from AO21-AO25 (base salary $66,768 - $73,811.92 per annum, plus superannuation)

This position may be ideal for someone who has recently completed HR/equivalent studies and is eager to gain practical experience, particularly those with strong administrative, organisational, and tech-savvy skills.

What you'll achieve:

• Maintenance and accuracy of all employee files

• Monitor, manage, and respond to queries received via the HR inbox

• Generate and update compliance-related reports such as Working with Children Checks, Working Rights (Visa), AHPRA Registration and National Disability Incentive Scheme (NDIS) checks.

• Exceptional customer service provision through efficient evaluation, closure and/or escalation of all queries and advice.
• Applying initiative to assist colleagues in the HR Services Team and wider People & Culture Division when high priority requests require shared collaboration of the team.

Your skills and experience

• Confident processing high-volume cyclical tasks
• Previous experience within a fast-paced administrative environment
• Excellent customer service skills including verbal and written communication
• Ability to demonstrate initiative and problem-solving skills to resolve matters
• Tech-savvy and experienced in the use of Microsoft applications
• Ability to work across multiple platforms whilst maintaining a high level of attention to detail

If this sounds like you, click here to view the position description.

What we offer:

• Salary Packaging – Increase your take home pay
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
• Culture of continuous improvement
• Flexible work options available

Other requirements:

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Compliance with RCHs "Staff Immunisation - Prevention of Vaccine Preventable Diseases" procedure

Application process

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately, we encourage you to apply promptly

For more information about this position please contact Mez Fazio, Acting HR Services Team Leader Ph: Email:

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children's Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information. It is also a requirement of your employment that you comply with any direction given by The Royal Children's Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption.