Administration Officer

The Parkville Youth Mental Health and Wellbeing Service (PYMHWS) provides dedicated mental health care to young people aged 12-25 in Melbourne's north and west, along with their families, carers, supporters and kin.

Operating at sites across Melbourne's north and west PYMHWS is Victoria's first standalone public mental health service built exclusively around young people's needs.

This means every decision – from the front desk to the boardroom – centres on what young people need.

Working in partnership with Orygen, PYMHWS combines world-leading research, clinical excellence and dedicated governance to deliver seamless, person-centred care. Our singular focus on youth means we're not just providing mental health care - we're reimagining how it's experienced, accessed, and delivered.

Building on Orygen's pioneering legacy, PYMHWS will maintain clinical excellence while Orygen continues as an essential partner providing research and innovation.

For more information, visit
Administration Officer – Health Information Services
Parkville Youth Mental Health and Wellbeing Service (PYMHWS)
Permanent Ongoing | Part-time 0.6 EFT | Parkville
Utilise your administrative experience within a team that governs health information and supports the operational management of health information.

• Join Victoria's newest Public Mental Health Service dedicated to youth
• Permanent Ongoing, Part-time role | 0.6 EFT | Parkville based
• Salary Packaging | EAP and Wellbeing programs

About Us
Parkville Youth Mental Health and Wellbeing Service (PYMHWS)
is Victoria's newest public mental health service dedicated to the care of young people aged 12 to 25 experiencing complex mental health challenges.

PYMHWS is leading a bold and values-driven transformation in youth mental health care across Melbourne's north and west. We exist to walk alongside young people, their families, carers, supporters and kin delivering care that is accessible, inclusive, developmentally appropriate, evidence-informed, and grounded in lived experience. Our service model is shaped by the voices of young people and their communities, and underpinned by a commitment to safety, equity, and continuous learning.

At PYMHWS, we are working with our community and partners to build in a future where all young people can access world-class mental health support, close to home. As we grow, we are looking for passionate, skilled, and visionary professionals to join us in shaping a new era of youth mental health in Victoria.

The Opportunity
We are currently hiring an Administration Officer to work within the Health Information Services. Ensure specialist health information and administration tasks and duties are carried out efficiently and effectively.

Our service is made up of compassionate, curious, and committed people. As we continue to grow, we are looking for a dynamic administration officer to support health information operations across PYMHWS.

Why Join PYMHWS?

• Work alongside passionate, visionary leaders in a values-led organisation
• Salary packaging options, up to $11,600 tax free earnings
• Employee wellbeing focused, access to EAP
• Inclusive and supportive workplace culture
• Opportunities for professional growth and development

About The Role
The Administration Officer works within the HIS team. The role will support HIS administrative functions related to upholding the Mental Health & Wellbeing Act 2022, the Mental Health Tribunal (MHT) operations, Freedom of Information and Release of Information processes, HealthHub, Parkville Connect, CMI/ODS data entry and validation and other duties as needed.

This role will also be part of the team that governs health information and supports the operational management of health information to clinical teams in community, inpatient, residential and several other specialist areas. The role will work with our multi-disciplinary workforce of skilled and dynamic clinicians, and Lived and Living experience (LLE) young people and carer experts.

What You'll Do

• Support Freedom of Information, Release of Information and Mental Health Tribunal processes
• Medical record maintenance, compiling, scanning and upload of documentation
• Assist and maintain high standards of privacy, confidentiality and other areas of Health Information governance
• Support the day-to-day activities of the Health Information Services

About You
Demonstrated clerical experience and administrative skill

Experience working in a healthcare setting, particularly in mental health or health information services

Good attention to detail, interpersonal and communication skills

Enjoy working collaboratively with various stakeholders across the organisation

Ready to Make a Difference?
If you're looking to be part of something truly meaningful—we'd love to hear from you.

For a confidential discussion, contact
Rachael Gordon –
Interested applicants are encouraged to apply as soon as possible. Recruitment is ongoing, with interviews commencing as soon as suitable candidates are received. Advertising may cease prior to the closing date.
Please APPLY NOW.
To view the full position description, please visit our careers page –