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Floor Supervisor
2 weeks ago
- Access to Courses & Upskilling Programs via a Learning Management System
- Paid Community Service Leave | Employee Assistance Programme
- 25% Food & Beverage Discount l Weekly Payroll l Formal Qualifications
About Us
Rockpool Bar & Grill is one of Australia's most iconic and respected restaurants, known for its exceptional service, world-class dining experience, and commitment to using only the finest, locally sourced ingredients. If you are passionate about hospitality and ready to contribute to an excellent guest experience, we'd love to hear from you.
Hunter St. Hospitality is a leading Australian hospitality group, operating a diverse portfolio of over 40 venues across Sydney, Melbourne, Perth and other key markets. Its brands include internationally recognised Rockpool Bar & Grill and The Cut Bar & Grill, critically acclaimed Spice Temple and Saké Restaurant & Bar, as well as Bar Patrón, 24 York, The Collective, Fratelli Fresh, El Camino Cantina, The Bavarian, Munich Brauhaus, Winghaus and SLICE.
What we offer
We will give you the skills, training, and mentorship from the best in the hospitality industry to help you build the career you've always dreamed of.
- Career Development: Receive mentorship and training from some of the best in the industry to elevate your career.
- Career Progression: We offer ample opportunities for advancement within a high-profile hospitality group.
- Employee Perks: Enjoy discounts of food and beverage as well as private health insurance.
- Supportive Environment: We prioritize your well-being with an Employee Assistance Program and ongoing professional development.
Key Responsibilities:
- Lead, supervise, and motivate floor staff to deliver an exceptional guest experience in line with Rockpool's service standards.
- Oversee daily floor operations, ensuring seamless service and attention to detail at all times.
- Support ongoing training of team members to uphold excellence in hospitality.
- Monitor guest satisfaction, proactively resolving issues to maintain a premium dining experience.
- Work collaboratively with the management team to drive service efficiency and meet business objectives.
Skills & Experience
- Previous experience in a Supervisor or management role in a fine dining environment.
- Ability to supervise, train and motivate a team to deliver excellent guest service.
- A willingness to go above and beyond with an eagerness to grow personally and professionally.
- Sound understanding of responsible service of alcohol and licensing regulations.
