Onsite Event Coordinator

Hey there

We're Fever, the world's leading tech platform for culture and live entertainment,

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment

Ready to be part of the experience?

Now, let's discuss this role and what you will do to help achieve Fever's mission.

What is Candlelight?

• Candlelight concerts are a unique musical and sensory experience created by the beautiful ambience of candlelight.
• Our concerts highlight talent from upcoming artists to professional musicians and allow you to enjoy some of the most famous works of classical music in a completely new way and in various, spectacular locations.
• Candlelight is now expanding beyond classical music into other genres that fit well within the experience such as jazz, soul, flamenco, opera, and more

Responsibilities will include:

Pre/Post Production

• Review information provided for upcoming concerts, action and implement important production details, event reviews and policy procedures
• Overseeing inventory levels
• Occasionally assist with evaluating and executing walk-throughs of potential venues (additional hours given)

Onsite

• Managing scheduled event timings as the main POC onsite
• Managing and training a small team of event staff during concerts
• Acting as the central POC between Fever, venue staff, the AV team, musicians, and event staff
• Implementing new or amended production details, company policies and procedures
• Dealing with customer queries and complaints
• Filling in Event / Incident Report forms
• Encouraging high performance and implementing improvements with in your team
• Providing photographs and feedback after each event to the Associate Producer
• Representing both the Fever and Candlelight brand fully through professional communication and management; acting as the main customer service representative at every event

Preferred Qualifications

• Previous event coordination experience, preferably music-related
• Excellent face-to-face communication skills
• Highly organised and efficient. Time management skills are key.
• Leadership skills and experience managing small teams
• The ideal candidate will have demonstrated proficiency in public speaking.
• The role involves travel and a driver's license is essential.
• Willing to learn from mistakes and give feedback on ways of improving the Candlelight experience
• Collaborative approach and willing to get hands dirty and work on all required events tasks
• Fluent English speaker
• Strong academic and classical music background are a plus

The role is based on the
Sunshine Coast
with essential travel to the Sunshine Coast hinterland and surrounding areas on a semi-regular basis.

Thank you for considering joining Fever. We cannot wait to learn more about you

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice