Dispatch Team Leader

3 days ago

Regents Park NSW, Australia Maggie Beer Holdings Full time $60,000 - $90,000 per year
  • Immediate Start
  • Parking onsite and next to Regents Park Station

Hampers and Gifts Australia is gearing up for the most magical time of the year—and we need a Corporate Dispatch Assistant to help make it happen If you're organised, energetic, and love the buzz of a busy warehouse, this is your chance to be part of something special. You'll be at the centre of our festive operations, ensuring corporate orders are dispatched with precision, flair, and a sprinkle of holiday joy.

Key Objectives

Champion safety across the warehouse

Ensure timely and high-quality dispatch of corporate orders

Manage returns and re-deliveries with care

Drive continuous improvement in dispatch operations

What You'll Be Doing

Print and process orders from Machship for HGA & Maggie Beer websites

Oversee picking and dispatch for corporate customers—including ribbon printing, tying, card production, and sleeves

Book deliveries with couriers and manage the dispatch flow

Organise orders into tubs for the picking team

Coordinate with ribbon printers to keep things on schedule

Handle returns, reworks, and re-deliveries (RMA's), including system updates, customer communication, and invoicing

Liaise with corporate sales and customer service teams to meet client expectations

Provide reporting as needed

What You Bring

Experience in a fast-paced warehouse environment (especially during peak periods)

Solid time management and basic computer skills

Bonus points for knowledge of Excel, Adobe InDesign/Photoshop, Shopify, and Machship

Leadership experience is a plus—especially around Christmas

Artistic flair? We love that too

Your Superpowers

Adaptability in a dynamic, fast-growing business

A team player who can also manage your own time

Strong communication and problem-solving skills

Ability to juggle multiple tasks and projects with ease

This is your chance to be part of a team that delivers joy to thousands of customers during the most wonderful time of the year. If you're ready to tie ribbons, sort hampers, and lead with heart, we'd love to hear from you. Apply now and help us make this Christmas unforgettable

Job Types: Full-time, Casual

Expected hours: 38 per week

Work Location: In person

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