Current jobs related to Major Incident Manager - Canberra, ACT - Emanate Technology Pty Ltd
-
Incident Manager
1 week ago
Canberra, ACT, Australia Leidos Full time $80,000 - $240,000 per yearWe're a 'Family Friendly' certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Do Work That MattersLeidos Australia delivers IT and...
-
Major Account Manager, Federal Government
2 weeks ago
Canberra, ACT, Australia Palo Alto Networks Full time US$120,000 - US$200,000 per yearCompany Description Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and...
-
Problem Manager
2 weeks ago
Canberra, ACT, Australia Capgemini Full time $120,000 - $180,000 per yearChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...
-
Security Engineer
24 hours ago
Canberra, ACT, Australia Nixil Full time $80,000 - $120,000 per yearWork options: Security Clearance Required for this role:Must have a Current NV2 and PV cleared resources with current OSA or previously help OSA.Provides advice and guidance on security strategies to manage identified risks and ensure adoption and adherence to standards.Contributes to development of information security policy, standards and...
-
SOE Capability Manager
1 week ago
Canberra, ACT, Australia Leidos Full time $120,000 - $180,000 per yearWe're a 'Family Friendly' certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Do Work That MattersLeidos Australia delivers IT and...
-
Mainframe Developer
1 week ago
Canberra, ACT, Australia Compas Pty Ltd Full time $90,000 - $120,000 per yearMainframe Developer Join a dynamic, purpose-driven IT team delivering critical systems in support of Australian services abroad. As a Mainframe Developer, you'll play a key role in maintaining and enhancing a major passport issuance platform, using your expertise in COBOL and PL/I mainframe development. You'll work alongside a highly skilled IT team in a...
-
EL1 Change Manager
1 day ago
Canberra, ACT, Australia Hays | Technology Full time $120,000 - $180,000 per yearSeeking a Senior Change Manager to lead adoption in a major federal digital transformation program. Your new company Join a high-impact federal government transformation program focused on delivering new case management capabilities. This multi-year initiative is reshaping how technology supports core service delivery across multiple jurisdictions. Your...
-
Budget Manager
2 weeks ago
Canberra, ACT, Australia Amentum Full time $70,000 - $120,000 per yearPermanent above the line role within a leading Defence Major Service ProviderCanberra locationsAustralian citizen with NV1 clearance as a minimumAmentum is continually expanding our opportunities working on prominent Defence projects across air, land and sea supporting the critical capabilities that keep Australia safe. We have a growing presence in cyber,...
-
Account Manager
2 weeks ago
Canberra, ACT, Australia Allan Hall HR Full time $104,000 - $130,878 per yearJoin Our Team at Tradelink – Be Part of Something Bigger Tradelink's Commercial Civil Mechanical branch in Canberra is seeking a dynamic Account Manager to take charge of a portfolio of major clients while driving new business opportunities. Based at Hume, this role will see you on the road building relationships across Canberra, Queanbeyan, Yass,...
-
ServiceNow HRSD Senior Consultants
2 weeks ago
Canberra, ACT, Australia NCS Full time $120,000 - $180,000 per yearCompany DescriptionAt NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.We are committed to creating an environment that...
Major Incident Manager
2 weeks ago
Major Incident & Problem Manager Canberra | Contract or Permanent | 12-month contract with up to 4 extensions | Start Early October | 5 days onsite
About the Role
We're looking for an experienced Major Incident & Problem Manager to join a high-profile Federal Government engagement. This role will see you working onsite with a collaborative and accomplished team, delivering critical IT service management functions in a complex environment.
You'll take the lead on Major Incident Management (MIM) and Problem Management, providing structure, leadership and guidance across service providers. The role will include rostered after-hours commitments to support priority incidents.
Key Responsibilities
Stakeholder Management – Build and maintain strong relationships with business and technical stakeholders.
Incident & Problem Management – Facilitate and lead MIM sessions, ensuring clear communication, escalation and timely business updates.
Root Cause Analysis – Conduct structured investigations, identify problem statements, and drive resolution.
Service Excellence – Proactively analyse incident trends, support continuous improvement, and provide guidance to resolver teams.
Professional Growth – Stay across evolving technologies and customer environments.
What We're Looking For
Strong communication and presentation skills – able to engage confidently with technical and business audiences.
Proven leadership in Major Incident Management, including after-hours response on a rostered basis.
Hands-on experience applying the ITIL framework (Incident & Problem Management).
Extensive background in large, complex IT environments.
A collaborative mindset with a strong focus on service quality and continuous improvement.
ITIL Foundation certification (highly regarded).
NV1 Minimum
Why Apply
Work on a long-term Federal Government program with strong extension potential.
Be part of a collaborative, high-performing team.
Competitive daily rates or permanent salary package options available.
If you're a proven Incident & Problem Manager with ITIL experience, apply now to discuss this opportunity.
