Business Systems Lead

• Permanent full-time role

• Flexible/hybrid work environment

• Competitive salary with generous salary packaging options

The Hospital Research Foundation (THRF) Group is seeking an experienced and motivated Business Systems Lead to join our dedicated team. This is a fantastic opportunity to utilise all your skills to lead the implementation and continual optimisation of business systems to support strategic and organisational objectives and our growth.

About THRF Group

We're a dynamic profit-for-purpose organisation with national and international reach. By supporting vital medical research and healthcare improvements, we aim to create positive change for the community—now and for generations to come.

About the role

Reporting to the Head of Technology and working closely with other business units and technology partners, this full-time role will utilise your technical and business expertise (including adoption of AI) to define and design solutions, deliver projects and maintain solutions. You will provide advice, support and training to staff for their use of business applications and platforms including Microsoft Dynamics (CRM), SharePoint, Funrasin, Marketo, Slack, Trello, ELMO, MYOB.

Role responsibilities include:

• Contribute to THRF Group objective of providing modern, work-from-anywhere applications and productivity tools across the business by providing in-depth application and systems experience.
• Contribute to our strategic goal of ensuring people, process and technology put information and cyber-security at the forefront for all.
• Advise and consult with business stakeholders to understand their needs and translate these to a roadmap of proposed capability improvements (considering best practices/trends).
• Define, document and implement solutions and processes ensuring business systems are integrated with whole of business systems, including our digital platforms, to enable seamless supporter experiences and efficient internal processes.

We're looking for someone who has:

• 5+ years in business solutions implementation and systems projects (especially CRM such as Dynamics).
• In-depth knowledge of Microsoft solutions (Office 365, Dynamics 365, SharePoint Online, Power Apps, Azure Dev Ops, Azure Integration Services) and data management practices.
• The ability to analyse information, identify problems, navigate complex scenarios, and deliver innovative and effective solutions.
• Experience partnering with stakeholders, embedding governance, and accuracy in requirements gathering, documentation, and solution design.
• A keen interest in the health, fundraising or not-for-profit sectors, with a desire to learn, innovate, and implement new technology solutions that make a tangible difference.

What we offer at THRF Group:

• More than just a job:Join a team deeply connected to our cause and the positive impact we create in the community.
• Mission-Driven Impact: Make a tangible difference by powering our purpose with cutting-edge business systems.
• Growth Potential: Be part of a rapidly expanding team, with opportunities to develop your expertise and take on greater responsibility.
• Flexibility: Enjoy the benefits of a hybrid work environment, allowing for a healthy work-life balance.
• Salary Packaging: Maximise your take-home pay with generous salary packaging options.
• Join a Dynamic Team: Collaborate with enthusiastic colleagues in a supportive and fulfilling work environment.
• Wellbeing Focus: We're invested in your overall wellbeing and offer a range of supportive benefits to help you thrive.
• Learning and Growth: Opportunities to develop skills, grow professionally, and take on new responsibilities.

Want to know more? Check out the full Position Description for further detail.

For a confidential chat, please contact Paul Lowe – Head of Technology on

Ready to make an impact? Apply today