Business Systems Support Officer

1 week ago

Henderson WA, Australia Austal Full time $90,000 - $120,000 per year

What's on offer

  • Permanent salaried position based in Henderson, WA
  • 9-day fortnight - 80 hours over 2 weeks, RDO every second Friday
  • Annual salary review & Profit Share Bonus Program
  • Employee Assistance Program
  • Retailer discount program + novated lease

About the Opportunity

The Business System Support Officer will be required to provided general administrative and user support to Austal's various business systems including:

  • SharePoint
  • Power Apps, Power Automate, Power BI
  • DevOps
  • Microsoft TEAMS
  • Manage Engine (Ticketing system)
  • Other general systems and customer services

About Austal

Austal isAustralia's global shipbuilder, Defence prime contractor; and maritime technology partner of choice. We design, construct, and support defence and commercial vessels for the world's leading operators with operations spanning Australia, the USA, Philippines, and Vietnam.

Under the Strategic Shipbuilding Agreement, Austal is leading a new era of continuous naval shipbuilding in Western Australia. We're driving innovation, supporting sovereign capability, and creating long-term opportunities for Australian industry and workers.

Learn more at

This is your opportunity to contribute to projects of national significance. The maritime is now.

What's Involved

Provide user administration support:

  • Technical support to end-users, resolving issues promptly, communicating technical concepts effectively with non-technical users.
  • Administer and maintain SharePoint sites, libraries, lists, and workflows including managing migrations.
  • Conduct training sessions and create documentation to assist users in leveraging SharePoint, Power Apps, and Power Automate effectively.

Systems improvements:

  • Identify, investigate, and implement enhancements to streamline business processes and automate repetitive tasks through SharePoint, Power Apps, Power Automate and Power BI solutions, or new application.
  • Collaborate with stakeholders to gather requirements and deliver tailored solutions.
  • System administration and support:
  • Manage user permissions and access control to ensure data integrity and security.
  • Provide advice to users to assist in improving their systems experience.

You'll Need

  • Australian Citizenship and eligible to obtain and maintain a Defence Baseline Security Clearance.
  • Tertiary qualification in IT, business, quality, change management or other related discipline.
  • Proven experience as a SharePoint Administrator or in a similar role.
  • Strong understanding of SharePoint architecture, administration, and best practices.
  • Demonstrated analytical, and problem-solving skills, and the ability to develop creative and innovative solutions to complex problems.

Desirable:

  • Experience and/or training in Manage Engine or other ITIL based ticketing system.
  • Experience administering business systems.

Why Join Us?

  • Competitive compensation and benefits package.
  • Professional development and training opportunities.
  • A supportive and dynamic work environment.
  • Opportunities for career advancement within our growing organisation.

At Austal we are committed to providing a safe and inclusive work environment for all. We believe that achieving greater diversity will enhance our operations and as such we actively encourage Aboriginal & Torres Strait Islanders, people of all backgrounds, ages, sexual orientation, and those with Disability to apply.

Learn more at Careers at Austal Australia | Austal: Australia

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