Salesforce solution lead

Australian Citizens residing in Australia only respond. Must have Negative Vetting Level 1.

Essential criteria:

RESEARCH, ANALYSIS and DESIGN

Experience working with different stakeholders to illicit and understand business processes, requirements, and objectives

Thorough understanding of business workflows and business processes, and BPMN modelling Desirable

Make considered, thoughtful and evidence-based conclusions and recommendations

Proven ability to think strategically and factor in all aspects of the organisations and clients needs including commercial consideration; sustainability of the solution; security, records management and archiving requirements; and aligning with the organisations business strategy and the ICT strategic plan

Demonstrated experience to design enterprise level integration solutions

Demonstrate ability to build data models to business requirements.

emonstrated experience in leveraging, and championing, out-of-the-box functionality and config rather than code whenever possible

Experience working with clients and stakeholders on changes, improvements, and efficiencies to their business processes, particularly when adapting to out-of-the-box workflows Highly Desirable

IMPLEMENTATION and DELIVERY

At least 3 years experience in a leading role in delivering Salesforce projects

At least 5 years experience in delivering Salesforce projects

Demonstrated experience to build and deliver enterprise level integration solutions

Demonstrated experience in configuring Salesforce. Ability to build/ modify custom Objects, Flows, Permission sets, sharing and other related configuration and settings

Advanced demonstrated experience in Apex, Lightning Web Components, Aura, JavaScript, CSS and HTML

Demonstrated experience in tracking and troubleshooting errors in development and configuration

COLLABORATING, MENTORING and LEADING

Act as an effective mentor for Salesforce professionals in the organisation Y

Excellent communication skills, written, verbal, and interactive when online, and able to tailor communications for different audiences Y

Experience making persuasive, evidence-based, recommendations that allow decisionmakers to make informed decisions Y

Ability to work closely with vendors and internal/external stakeholders, and develop positive relationships Y

Ability to work closely within the project team in a fast paced environment, and maintain positive relationships

SUPPORT and SUSTAINMENT

Experience in transitioning projects to sustainment

KNOWLEDGE and EXPERIENCE

Service cloud Y

Experience cloud Y

Public Sector Solutions Highly desirable

Strong understanding of Salesforce best practice and functionality

TOOLS and PROCESS

Experience with Azure Devops Highly desirable

Demonstrated experience in tracking and progressing tasks using Agile, Kanban or Scrum Frameworks Highly desirable

Experience in using version control and advanced CI/ CD tooling. Y

Active in the Salesforce community Y

Active to keep up to date with latest features, issues and vulnerabilities

INDUSTRY CERTIFICATIONS

Salesforce Designer certifications Highly desirable

Salesforce Platform Developer I Y

Salesforce Platform Developer II Highly desirable

Salesforce Omnistudio Developer Highly desirable

Salesforce Service Cloud Consultant Highly desirable

Salesforce Administrator Y

Salesforce Advanced Administrator Highly desirable

Communication Skills
Analysis
Objects
Kanban
Sustainability
CSS
Version Control
Business Strategy
Mentoring
DevOps
Business Requirements
Components
Features
Scrum
Integration
Strategy
Troubleshooting
Security
Records
Vendors
Research
HTML
JavaScript
Design
Business
Communication
Management