Senior Manager

2 days ago

Melbourne, Victoria, Australia Cbus Super Fund Full time $120,000 - $180,000 per year
  • Drive uplift, accountability and continuous improvement across the fund
  • Hybrid (60% in-office), generous leave and wellbeing support,
  • Collaborative and inclusive culture that puts people first.

About Cbus

Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning fund we've been recognised for the benefits provided to our members and our innovative investment approach. All while staying committed to our member first ethos as a proud Industry Fund.

About the role

This newly created role sits within our Member & Employer Experience division and reports to the Group Head of Member Performance. You'll be the go-to expert for Defined Benefits, leading internal engagement and collaboration, operational performance, resolving complex member issues, and driving service excellence. You'll work closely with frontline teams, our fund administrator, and internal stakeholders to ensure our DB members receive the care and clarity they deserve.

Key responsibilities include:

  • Leading the uplift of DB administration and service delivery
  • Providing expert advice and training to internal teams
  • Managing third-party relationships and oversight
  • Driving continuous improvement and strategic initiatives
  • Ensuring compliance with regulatory and contractual obligations

About you

You're a seasoned professional with deep Defined Benefits knowledge and a passion for member outcomes. You thrive in collaborative environments and know how to influence, engage, and deliver results. You're confident navigating complex issues and have a strong understanding of superannuation operations and compliance.

We'd love to hear from you if you have:

  • Extensive Defined Benefits experience
  • Proven ability to manage complex administration cases
  • Strong stakeholder engagement and relationship-building skills
  • Experience with DB operating models and third-party oversight
  • A member-first mindset and commitment to continuous improvement

Belong at Cbus

We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. We believe that, with diversity of perspectives and experiences, you get better teams and outcomes. We're looking for people of all genders, races, nationalities, orientations and of all abilities to join us.

We're keen to hear from you

If you've read through the requirements of this role and you feel like you haven't fully met the criteria, we would still encourage you to apply. We're aware of accessibility barriers when it comes to applying for a job and we want to help. If you require assistance with your application, please contact our Talent Acquisition Team via

Like to know more about working with Cbus? Listen to some of our videos with members of the Cbus team on our website,

Applications Close:
12th November 2025 – Interviews may commence sooner

This is a full-time position based in Melbourne

Agencies, please note: All Cbus vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required we will reach out to our preferred agency partners, Thank you.

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