Hotel Service Assistant

Job Description:

About The Opportunity
We are looking for a special kind of person – a St Vincent's kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do.

As our
Hotel Services Assistant (Housekeeping and Cleaning)
you will be part of an experienced, engaged and dedicated team that is committed to creating a welcoming, professional and caring environment for the residents of St Vincent's Care
Bardon
. This role provides a high quality of hospitality services, including food services. They work with residents to support their lifestyle and food choices and ensure they feel safe, valued and respected. They work as an effective household member and is supervised by the Hotel Services Manager. This role is responsible for assisting residents with the wellbeing of residents through professional, caring and efficient execution of required duties.

All positions contribute to the provision of quality and sustainable health services within the ethos of the philosophy, mission, values and ethics of St Vincent's Health Australia.

What's on your CV is important, but what's in your heart matters more.

Because at St Vincent's,
kindness works for us.
Things that work for us:

• Availability to work on CASUAL basis, different AM and PM shifts
• Previous cleaning and food services experience in a Hospital/Aged Care environment.
• Training certificate related to Cleaning and Food Services like Certificate in hospitality, Food handling, Kitchen management, etc (preferred but not essential)
• Understanding of Infection Control practices
• Comfortable developing a relationship with each resident in your care, building trust and familiarity and supporting everyone's personal space to be homelike, respectful and safe
• Strong attention to detail and excellent communication skills
• High level of customer service skills
• Know, understand, and adhere to the requirements of the Aged Care Quality Standards and Food Safety standards
• Ability to follow directives as per care plan
• NDIS clearance (mandatory)

Things that work for you:

• More take-home pay with competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
• Better work-life balance with consistent fortnightly rosters patterns for permanent positions -no rotating rosters
• Opportunity to work for the nation's largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
• Join an organisation where staff feedback largely indicates they are treated with respect, are confident in their management's leadership and would stay if offered a similar job elsewhere
• Career development, mentoring and leadership opportunities within St Vincent's network
• Like-minded colleagues with a friendly team environment and a great community care spirit
• Rewarding work that focuses on relationships over routines
• No cost uniforms and training
• No mandatory COVID vaccinations Free annual flu vaccination.
• Employee Assistance Program for staff and their families
• Access to the Fitness Passport (FP)

Why become part of the St Vincent's Care family?
For more than 175 years, St Vincent's Care has been a leading Catholic provider of Aged Care Services in Australia, upholding compassion, justice, integrity and excellence in all we do. St Vincent's mission is to express the love of God and continue the healing ministry of Jesus through our work.

At St Vincent's we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.

Reconciliation Action Plan
St Vincent's Health Australia embraces Aboriginal and Torres Strait Islander people's unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit

Respectfully, no agencies please
Closing Date:

20 December :59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit or get in contact at
View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct