ICT Project System Administrator

Job description

Agency Department of Corporate and Digital Development Work unit Digital Project Services

Job title ICT Project System Administrator Designation Administrative Officer 6

Job type Full time Duration Ongoing

Salary $96,620 - $107,721 Location Darwin

Position number 41348 RTF Closing 30/09/2025

Contact officer Virginia Holzberger on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability

by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact

officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE

website

Primary objective

Coordinate and provide ICT administration, technical advice and expertise in the delivery of all ICT support systems and processes within Digital

Project Services. The role is to deliver high quality services with adherence to relevant ICT project management frameworks and guides to support

the delivery of major business transformation programs.

Context statement

Digital Project Services (DPS) delivers very complex, high value, and high-risk ICT programs and multi-year digital transformation initiatives for

core frontline services through an inter-agency collaborative approach. Working closely with the client Agencies, the team comprises of public

sector employees and contractors working together to deliver multiple streams of activity as programs are implemented. The work environment

is dynamic, fast paced and results driven with high expectations of superior service delivery.

Key duties and responsibilities

1. Provide advice and guidance, including induction, to all DPS resources in the operation of ICT support systems, tools and processes, to ensure

adherence to DPS operational frameworks.

2. Investigate and analyse support system changes and work closely with central DPS resources and/or vendors for deployment or release taking

into consideration risk and change.

3. Develop system administration operational procedures and policies, training material for users, together with the provision of training as and

when required.

4. Manage security and access requirements for ICT support systems including SharePoint, Atlassian Jira and Confluence, TRM and the network

drive.

5. Organise procurement and maintain the license register of specialist ICT software and tools.

6. Follow defined service quality standards, Workplace Health and Safety (WHS) policies and procedures relating to the work being undertaken

in order to ensure high quality, safe services and workplaces.

Selection criteria

Essential

1. Proven experience and solid understanding of system administration and software configuration, preferably with Atlassian Jira and Confluence,

Microsoft SharePoint and specialist user software.

2. Knowledge and understanding of project management and human-centered design methodologies and frameworks.

3. Well-developed analytical and problem-solving skills with the ability to exercise initiative, effectively manage rapidly changing and competing

priorities and provide effective solutions.

4. High level interpersonal / communication skills with the ability to consult, collaborate and negotiate effectively with a broad range of

stakeholders of all levels and from diverse cultural backgrounds, in a complex digital delivery environment.

5. High level written skills with ability to prepare and maintain documentation with attention to detail.

6. High levels of integrity with proven experience working in an environment dealing with commercially sensitive and confidential information.

7. Proven ability to manage a team, train users and work collaboratively and effectively as a team member.

8. Demonstrated work ethic and attitude which emulates DCDD values of commitment to service, innovation, ethical practice, accountability,

impartiality, diversity and respect.

Desirable

1. Degree in ICT or business or related discipline; Certificate IV in Project Management; Prince2.

Further information

The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal history will not exclude

an applicant from this position unless it is a relevant criminal history. When choosing to apply for this position, the applicant should consider the full

requirements of the position in aligning their work experience and capabilities to this role. Please refer to the Capability Framework and visit our

website