Systems Analyst

Job description

Agency Department of Corporate and Digital Work unit Agency Business Systems – Justice and Development General Government

Job title Systems Analyst Designation Administrative Officer 6

Job type Full Time Duration Fixed to 30/07/2027

Salary $96,620 - $107,721 Location Darwin

Position number 41792 RTF Closing 20/10/2025

Contact officer Marguerite Wall on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or

job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go

to the OCPE website. Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special

Measures plans, go to the OCPE website.

Primary objective

Under the direction of the Senior Systems Analyst, provide expert services regarding systems configuration and administration to support

the delivery of critical ICT systems, applications and technological solutions within client agencies.

Context statement

Agency Business Systems (ABS) – Justice and General Government (JGG) manage client agencies' core business digital systems through

their life cycle from strategy to design, development, release and deployment, operational delivery, maintenance, support and retirement.

Key duties and responsibilities

1. Identify, document, develop, implement, maintain, enhance and/or retire enterprise and business level systems within client

organisations to improve government services delivery and internal operations.

1. Provide technical advice and expertise regarding critical ICT agency applications and business systems, including the assessment,

analysis, design, development, testing, documentation and implementation of solutions to problems and requests for change in

accordance with approved policies and processes.

1. Project manage an allocated case load of programmed works ensuring appropriate governance and risk management frameworks

are in place, particularly the identification and mitigation of risks, and assist with procurement and contract management processes

as needed.

1. Diagnose and resolve technical problems in consultation with clients, external service providers, vendors and DCDD colleagues, with

an emphasis on building and maintaining effective stakeholder and client relationships to support the delivery of projects on time

and within budget.

1. Research best practice and stay abreast of trends within areas of responsibility to ensure quality advice and recommendations, as

well as supporting continuous improvement and a client centric approach to service delivery.

1. Contribute to the development and implementation of systemic policies, procedures and projects to support DCDD's and the NT

Government's strategic and operational digital objective.

Selection criteria

Essential

1. Demonstrated experience and applied knowledge of enterprise level information technology management systems and applications,

including proven ability to undertake complex technical investigations, analyse gathered information and resolve issues in an

integrated ICT operational setting.

1. Project management experience and knowledge of contemporary methodologies and tools, particularly governance and risk

management practices, research techniques and data analysis.

1. Sound understanding of the entire software development lifecycle including developing and documenting system requirements.

2. Very good interpersonal, communication and collaborative skills, with a demonstrated ability to interact with managers, vendors,

clients and employees at all levels and from diverse cultures.

1. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest, innovative and

respectful

Desirable

1. Degree level tertiary qualification in a relevant discipline, e.g., ICT, Computer Science, Business Administration.

1. Relevant ITIL qualification or similar certification.
   
   Further information
   
   • The selected applicant must consent to a probity check to confirm they have no significant criminal history record or associations. A

pre-requisite for the probity check is permanent residency or Australian citizenship.

• The agency operates 24 x 7 and participation in an on-call roster and some out of hours work may be required.