Area Manager – Metro Sydney, South NSW

At Levande, we're reimagining what retirement living can be: vibrant, connected communities where people truly live well every day. With 59 villages across Australia and an exciting pipeline of new developments, we're shaping a future where lifestyle, connection, and peace of mind come together.

We're now seeking an experienced and collaborative Area Manager, based in Sydney, to lead the operational and people success of our villages across Metro Sydney, South NSW, and the ACT. This is a pivotal leadership role focused on operational excellence, resident wellbeing, and empowering high-performing village teams.

About the Role

As Area Manager, you'll oversee the operational, financial, and people performance of multiple retirement villages, ensuring every community delivers on Levande's Everyday Exceptional promise. You'll provide strategic direction, drive employee engagement, and foster strong resident and stakeholder relationships while ensuring each village operates efficiently, safely, and sustainably.

Working closely with the State Operations Manager, Development, and Wellbeing teams, you'll play a key role in enhancing resident experience, supporting renewal and development projects, and optimising performance across your portfolio.

Key Responsibilities

• Lead and develop a team of Village Managers across Metro Sydney, South NSW, and the ACT.
• Oversee village budgets, financial performance, and CAPEX programs to achieve portfolio targets.
• Drive continuous improvement initiatives across service delivery, wellbeing, and safety.
• Partner with Residents Committees and internal stakeholders to build strong, connected communities.
• Support major business initiatives such as Serviced Apartment Optimisation and development transitions.
• Champion Levande's values of Caring, Trustworthy, and Pursuing Excellence in everything you do.

About You

You're an experienced multi-site leader who knows how to inspire teams, build trusted relationships, and deliver results across a complex operational environment. You bring a balance of commercial acumen and genuine care for people: equally comfortable analysing financial performance as you are engaging with residents or coaching your team.

You thrive in dynamic, fast-paced settings where priorities shift, and you take a proactive, solution-focused approach to every challenge. You understand how to lead through influence, create accountability, and bring others on the journey through strong communication and authentic leadership.

You'll also bring:

• Proven leadership experience overseeing multiple sites or service locations, ideally within retirement living, property, aged care, hospitality, or other customer-centric service environments.
• A track record of building engaged, high-performing teams, developing Village Managers and frontline leaders through coaching, feedback, and empowerment.
• Strong commercial and financial management capability, including budget oversight, forecasting, and performance reporting to deliver sustainable business outcomes.
• Exceptional communication and relationship-building skills, with the ability to influence across all levels, from residents and staff to executive leaders and external partners.
• Analytical and problem-solving ability to identify trends, assess risk, and make informed, data-driven decisions.
• Operational excellence mindset, with a focus on continuous improvement, compliance, and service quality.
• Tech-savvy and confident in using systems, data, and Microsoft Office tools to monitor performance and drive accountability.
• Adaptability and resilience, with a calm, pragmatic approach to managing competing priorities and change.

Why Join Levande

At Levande, you'll be part of a purpose-driven team committed to helping older Australians live well every day. We offer:

• A supportive and collaborative culture that values your contribution.
• The opportunity to shape operational success across a key NSW region.
• Competitive remuneration and benefits.
• The chance to make a real difference in residents' lives.

If you're a motivated and people-focused leader ready to shape the future of retirement living across Metro Sydney, South NSW, and the ACT, we'd love to hear from you.

Apply now to join Levande and bring Everyday Exceptional to life for our residents and village teams.