Systems Analyst

Job Description

• Join and shape a growing Pricing and Revenue Management Team in the Jetstar Customer & Commercial team.
• Engage with multiple commercial functions to support digital, ancillary, and operational initiatives.
• Permanent, full-time role based in our Collingwood head office in Melbourne (Hybrid working options available)

Jetstar thrives on innovation We are always looking to employ ambitious and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice.

As a Systems Analyst will you be part of a core team within Pricing and Revenue Management (PRM) function. You'll be embedded in a fast-paced commercial environment, working side-by-side with analysts, digital teams, and product owners to deliver smarter, faster, and more resilient Revenue Management systems. If you're someone who enjoys working with systems, thrives on structure, and takes pride in getting the details right - while also looking for ways to improve how things run - this role will suit you.

In addition to the above, in the role you will be required to:

• Support day-to-day PRM operations: fare and fee pricing, promotion setup, and revenue management system maintenance.
• Create clear, scalable documentation to reduce knowledge silos and improve transparency.
• Automate and refine processes to reduce manual effort and eliminate errors.
• Collaborate with stakeholders across PRM, Digital, Ancillary, and Commercial to understand needs and deliver solutions.
• Support the rollout and enhancement of our new data science–driven forecasting and optimisation platform.
• Ensure robust testing and implementation of systems changes and external projects.

To be considered for this role you will have:

• A degree in IT, Business, or a related technical or analytical field.
• Strong analytical and problem-solving skills, with a knack for working with complex data and systems.
• Experience with systems that integrate multiple data sources.
• A proactive mindset - you're someone who takes ownership and thrives in a collaborative, fast-moving environment.
• Excellent communication skills and the ability to work with stakeholders at all levels.
• Familiarity with revenue management concepts and tools (experience with Navitaire, airRM, or ATPCO is a plus).
• Proficiency in Excel, Power BI, and Atlassian tools (Confluence, JIRA).
• Good knowledge of MS Excel, MS Word, Powerpoint, PowerBI and general reporting tools

Your life at Jetstar is unlike any other

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There's a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.

We're Jetstar. Let's takeoff together.

We can't wait to hear from you.

Applications close Tuesday 28th October 2025

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship

About us

We're Jetstar. You may know us for our famous low fares, but did you also know that we've flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.