Relief Manager

2 weeks ago


Rockhampton, Queensland, Australia Centrepoint Motor Inn Full time $60,000 - $70,000 per year

Centrepoint Motor Inn is hiring a Casual/Temporary Relief Manager role in Rockhampton, QLD. Apply now to be part of our team.

Job summary:
  • Looking for candidates available to work:
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Evening, Afternoon, Morning
  • 2-3 years of relevant work experience required for this role
  • Expected salary: $30 - $35 per hour

About the business

Centrepoint Motor Inn is conveniently located right in the heart of Rockhampton on the main thoroughfare through town, but its design ensures that our rooms are quiet and peaceful.

Front Desk Receptionist

About the role

We are currently seeking a Front desk Receptionist to join our friendly team. This role is ideal for someone who enjoys guest interaction, thrives in a fast-paced environment, and is keen to grow within the hospitality industry.

Saturdays and Sundays, from 7:00 to 7:00 PM.

Responsibilities

· Provide a welcoming and professional experience for each guest from check-in to check-out.

· Manage reservations, process payments, and answer inquiries.

· Perform administrative tasks, such as managing phone calls and emails.

· Collaborate with housekeeping and maintenance departments to ensure smooth operation.

· Address any guests' enquiries effectively and professionally.

· Exceptional communication skills and a natural gift for engaging conversation.

· The ability to stay onsite 2 nights per week to handle after hours check ins and call outs.

Extra hours available in other departments

Requirements

· Previous experience in a front desk or guest service role, with a strong understanding of hotel operations and customer service principles.

· Strong problem-solving abilities and attention to detail.

· Ability to handle multiple tasks and work under pressure.

· Basic computer skills.

· Ability to work in a team and autonomously.

· Knowledge of RMS system.



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